We are the first Italian Bank certified by GEEIS-Diversity

Intesa Sanpaolo is the first bank in Italy and among the first in Europe to receive the Gender Equality European & International Standard (GEEIS-Diversity), the international certification of the Arborus association issued through Bureau Veritas, aimed at evaluating and enhancing the commitment of diversity and inclusion organizations.

The assessment process involved Intesa Sanpaolo and the Group's banks / companies in Italy as a scope of investigation, evaluating the action plans for the enhancement of diversity and inclusion.

This result represents a further incentive for us to improve, continuing to work on all dimensions of diversity through internal inclusion actions and the creation of positive impacts in all contexts in which we operate.

Un impegno quotidiano
A daily commitment

Intesa Sanpaolo launched the new Diversity and Inclusion department within the Chief Operating Officer.
The aim of the department is to promote a culture of inclusion, encourage respect for diversity and nurture an awareness of the value of diversity by making the most of the multi-cultural nature, experiences and characteristics of the people at our Group.

Find out the numbers relating to our commitment to people.

Diversity & Inclusion's Principles

Principi Diversity & Inclusion | Intesa Sanpaolo

Our commitment to inclusion is increasingly important and that is why we have a specific policy: Diversity & Inclusion's Principles. In this document, Intesa Sanpaolo expresses its policy of inclusion towards all forms of diversity and based on respect for all people, meritocracy and equal opportunities, also assuming concrete commitments in promoting an inclusive environment and defining the expected behaviors by everyone. A specific section is dedicated to commitments on gender equity, aimed at ensuring fair opportunities in the processes of hiring, promotion to roles of responsibility, appointments to management and in the succession plan for top management.

Read the brochure dedicated to our inclusion policy.

Protected group

We have a number of positions open for protected group If you want to put yourself out there and grow in a large group, find the position that’s right for you and apply now!

The Disability Management team

It is an interfunctional work group with over 50 collaborators and coordinated by the Welfare Function. Point of reference for all issues related to the world of disability and illness in the company, was born in August 2018. Among its objectives: to promote the culture of inclusion, initiate awareness campaigns and training, enhance skills, merits and attitudes of colleagues with disability and ensure inclusion regardless of limiting factors. It also carries out the task of enriching the welfare instruments with ad hoc solutions, based on proposals and priorities shared with the Group's trade unions.

The activated projects

In Intesa Sanpaolo we have developed a series of initiatives that represent a real support and social network for all colleagues who belong to the protected categories and an opportunity for exchange and professional growth for all of us. Some examples of initiatives we have carried out:

  • At the Milan office, Nuvole di Solidarietà is active, a group of collaborators who, on a voluntary basis, daily support a person with mobility difficulties in the access to work and exit phases.
  • A four-legged colleague operates in the Turin office: Emma is a trained assistance dog to accompany a person in a wheelchair into the office and facilitate it in their daily activities such as collecting objects, opening and closing doors, sending them a feeling of greater security.

Our initiatives

Initiatives for blind or visually impaired people

Blind and visually impaired colleagues have a technological platform dedicated to supporting their activities, which allows them to independently access e-mail, surf the web and use office automation products.

Internship for people with Down syndrome

Four courses were provided both in the classroom and remotely, in which 32 collaborators took part for more than 730 hours delivered, to meet the training needs that emerged following an analysis of the requests of colleagues with disabilities and training initiatives to raise awareness of all colleagues on the topic of inclusion, to counter possible prejudices, conflicts and marginalization.


Intesa Sanpaolo has always made a constant commitment to making the Bank increasingly accessible both in terms of spaces / places such as branches (physical accessibility for people with disabilities has been guaranteed in most of our agencies), and in terms of digital (mobile app…) and physical (eg ATM) applications that can be used by customers / colleagues with disabilities.

Intesa Sanpaolo has also activated a collaboration with the LIA Foundation (Accessible Italian Books) which has been working for years with the Italian Publishers Association and with the Italian Blind and Visually Impaired Union to expand the accessibility of its documents published both on the internet and on the company Intranet. .

Our achievements

GEEIS Diversity Certification

Intesa Sanpaolo is the first bank in Italy and among the first in Europe to receive the Gender Equality European & International Standard (GEEIS-Diversity), the international certification of the Arborus association issued through Bureau Veritas, aimed at evaluating and enhancing the commitment of diversity and inclusion organizations.

Find out more
Bloomberg Gender Equality Index

Intesa Sanpaolo was included for the fourth consecutive year in the Bloomberg Gender-Equality Index (GEI) 2021, obtaining a score well above the average of the global financial sector and that of Italian companies.

Learn more
First Italian Bank “Dyslexia Friendly”

Intesa Sanpaolo is the first italian bank to receive the Dyslexia Friendly Company certification awarded by the Italian Dyslexia Foundation, a non-profit organization founded by the Italian Dyslexia Association.

Read the italian press release
Refinitiv Diversity & Inclusion Index

Intesa Sanpaolo is the only Italian bank included in Refinitiv's Diversity & Inclusion Index, ranking 50th in 2021 compared to 76th in 2020.

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Diversity & Inclusion's Principles

Intesa Sanpaolo has adopted a specific policy: the Principles on Diversity & Inclusion, with which the Group adopts its policy of inclusion towards all forms of diversity. A specific section is dedicated to commitments on gender equity, aimed at ensuring fair opportunities for all the people of the Group.

Consolidate Non-Financial Statement
Women Empowerment Principles

Intesa Sanpaolo has signed the Women's Empowerment Principles, promoted by the United Nations Organization, which define guidelines for companies on which to base concrete actions for gender equity and women's empowerment.

Find out more

LGBT+ Inclusion

Intesa Sanpaolo has joined Parks – Liberi e Uguali

Starting from 2020, Intesa Sanpaolo has joined “Parks - Liberi e Uguali”, an association that, working closely with its network of companies, aims to foster the dialogue about diversity management, with a particular focus on LGBT+  and gender identity in the workplace.

With this collaboration, Intesa Sanpaolo aims to take action towards a positive cultural change for the entire population of the Group, as well as becoming a reference towards society, promoting the inclusion and respect of all LGBT + people.

Generational and intercultural meeting


Four different generations coexist in Intesa Sanpaolo, with different needs, values, cultures and approaches to the working dimension. In 2019, a work site was launched to study the issue of age management, with the aim of designing and initiatives for collaboration, coexistence and exchange between the generations that make up the Group's population.

The strong focus on the talent of young people is also demonstrated through the new hires: in 2020, more than 1600 people under 30 joined Intesa Sanpaolo.


Intesa Sanpaolo is a reference company in the national and international context and is committed to promoting the values of multiculturalism. In 2019, intercultural group coaching initiatives and remote classrooms were launched to generate awareness of multiculturalism. The aim of these initiatives is to facilitate the meeting of the different cultures that coexist within the Group, to generate a positive impact both within the company and outside.

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