Health and wellbeing

People Care initiatives

Intesa Sanpaolo continues to strengthen People Care initiatives to promote and enhance the well-being and quality of life of individuals, in line with the 2022-2025 Business Plan and the Group's HR strategy.

The core is CareLab, a real ecosystem for well-being, with digital and in-person content, tools, and initiatives conveyed through a dedicated platform that in 2023 was extended abroad to Serbia, Moldova, Bosnia and Herzegovina, Slovenia, and Croatia. The expansion abroad will continue throughout 2024.



>5,600 peolpe signed up to the 4Fooding app dedicated to the healthy diet


>12,300 people signed up to the #Stepbystep workout app


>9,400 people signed up to the online gym


>8,200 paths activated in the 21days app to train emotional well-being


3,000 accesses to the Listening and Support service
free psychological support available 24/7 in Italy and in the corporate branches in London, Paris, and Frankfurt.

Over 70% of the population (Italy and Serbia perimeter) have benefited from the well-being opportunities offered by CareLab. The platform continues to host initiatives focusing on disability awareness and support in collaboration with Disability Management and Diversity Equity and Inclusion. For example, there is a series of content focusing on dyslexia in the workplace and in schools, in collaboration with AID (Italian Dyslexia Association). Additionally, to support parenting, the first interactive paths have been developed to guide individuals through the parenting experience until their children reach the age of three.

Insights, events and projects for sustainability

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