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A bank of excellence in support of the real economy

We are the leading banking group in Italy in financial services for households and businesses, ranking among the top five groups in the euro area

~20.7

Million customers in Italy
and abroad

As of 30.06.2021

5,255

Branches in Italy
and abroad

As of 30.06.2021

463.3

Billion euro
of loans to customers

As of 30.06.2021

99,112

Employees
in Italy and abroad

As of 30.06.2021

A solid bank at the service of the country’s development

HQ Intesa Sanpaolo

We endeavour to guarantee our sound capital base and the sustainability of results over time, striving to create a relationship of trust with our customers, our shareholders and the territories in which we operate. In Italy, where we have the largest network of bank branches in the country, we aim to act as the driver of the real economy and make our contribution to community development. We also operate in 37 countries.

Strategy: for solid and sustainable value creation and distribution

Our 2018-2021 Business Plan aims to consolidate our leadership in Italy and establish ourselves as a point of reference for society. Our priorities:
    •     developing household services in the banking and insurance sector
    •     supporting the growth of Italian businesses
    •     leaving a positive mark on society, with social and cultural initiatives 
    •     investing in Intesa Sanpaolo's people and in innovation, key factors for our success.

Our business model

Conscious of the value of our activity in Italy and abroad in Europe, Russia, Egypt and Brazil we promote a style of growth that is attentive to financial strength and capital solidity, sustainable results and the creation of a process based on the trust deriving from customer and shareholder satisfaction, a sense of belonging on the part of our employees and close monitoring of the needs of the community and the local area. We compete on the market with a sense of fair play and are ready to cooperate with other economic entities - both private and public - whenever necessary to reinforce the overall capacity for growth of the economies of the countries in which we operate.

Key figures of the Business Plan for real economy

We work every day to transform our mission into concrete actions that have a positive impact on society

300 Bln €

Contribution to the real economy

500,000

New investments financed

700 Mln €

New medium-long term credit
disbursed to social enterprises

2.8 Bln €

Investments for digital transformation

Our business

Our organisational structure includes six divisions operating in Italy and abroad

Banca dei Territori

Focus on the market and the territory for stronger relations with individuals, SMEs and non-profit entities

IMI Corporate & Investment Banking

A global partner supporting corporates, financial institutions and public administration in Italy and in 25 countries

International Subsidiary Banks

Includes the commercial banking subsidiaries with a strategic presence in Central Eastern Europe, the Middle East and North Africa

Private Banking

Serves the customer segment consisting of Private clients and High Net Worth Individuals with tailored products and services

Asset Management

Asset management solutions targeted at the Group’s customers, commercial networks outside the Group, and institutional clientele

Insurance

Insurance and pension products tailored for the Group’s clients

Donna in città

A leader in Italy operating on a European scale, we offer our customers a strategic presence in markets with a high growth potential.

WHERE WE ARE IN THE WORLD
Donna al computer

People are the key to our success

Not just bankers: our people have a wide range of talents but are united by the commitment to ensuring the group's growth. We want to help them fulfil their professional and personal ambitions: we invest in training to develop skills, we work to create a context that enhances diversity and promotes well-being.

pepper robot
Ragazzi collaborano divertendosi
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