We endeavour to guarantee our sound capital base and the sustainability of results over time, striving to create a relationship of trust with our customers, our shareholders and the territories in which we operate. In Italy, where we have the largest network of bank branches in the country, we aim to act as the driver of the real economy and make our contribution to community development. We also operate in 37 countries.
A great Group for a great impact
A bank of excellence in support of the real economy
We are the leading banking group in Italy in financial services for households and businesses, ranking among the top five groups in the euro area
~20.6
Million customers in Italy
and abroad
As of 31.03.2021
5,675
Branches in Italy
and abroad
As of 31.03.2021
463.3
Billion euro
of loans to customers
As of 31.03.2021
99,599
Employees
in Italy and abroad
As of 31.03.2021
A solid bank at the service of the country’s development
Strategy: for solid and sustainable value creation and distribution
Our 2018-2021 Business Plan aims to consolidate our leadership in Italy and establish ourselves as a point of reference for society. Our priorities:
- developing household services in the banking and insurance sector
- supporting the growth of Italian businesses
- leaving a positive mark on society, with social and cultural initiatives
- investing in Intesa Sanpaolo's people and in innovation, key factors for our success
Our business model
Conscious of the value of our activity in Italy and abroad in Europe, Russia, Egypt and Brazil we promote a style of growth that is attentive to financial strength and capital solidity, sustainable results and the creation of a process based on the trust deriving from customer and shareholder satisfaction, a sense of belonging on the part of our employees and close monitoring of the needs of the community and the local area. We compete on the market with a sense of fair play and are ready to cooperate with other economic entities - both private and public - whenever necessary to reinforce the overall capacity for growth of the economies of the countries in which we operate.
Key figures of the Business Plan for real economy
We work every day to transform our mission into concrete actions that have a positive impact on society
300 Bln €
Contribution to the real economy
500,000
New investments financed
700 Mln €
New medium-long term credit
disbursed to social enterprises
2.8 Bln €
Investments for digital transformation
Our business
Our organisational structure includes six divisions operating in Italy and abroad
Banca dei Territori
Focus on the market and the territory for stronger relations with individuals, SMEs and non-profit entities
IMI Corporate & Investment Banking
A global partner supporting corporates, financial institutions and public administration in Italy and in 25 countries
International Subsidiary Banks
Includes the commercial banking subsidiaries with a strategic presence in Central Eastern Europe, the Middle East and North Africa
Private Banking
Serves the customer segment consisting of Private clients and High Net Worth Individuals with tailored products and services
Asset Management
Asset management solutions targeted at the Group’s customers, commercial networks outside the Group, and institutional clientele
Insurance
Insurance and pension products tailored for the Group’s clients
A leader in Italy operating on a European scale, we offer our customers a strategic presence in markets with a high growth potential.
People are the key to our success
Not just bankers: our people have a wide range of talents but are united by the commitment to ensuring the group's growth. We want to help them fulfil their professional and personal ambitions: we invest in training to develop skills, we work to create a context that enhances diversity and promotes well-being.
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