We endeavour to guarantee our sound capital base and the sustainability of results over time, striving to create a relationship of trust with our customers, our shareholders and the territories in which we operate. In Italy, where we have the largest network of bank branches in the country, we aim to act as the driver of the real economy and make our contribution to community development. We also operate in 37 countries.

Our 2018-2021 Business Plan aims to consolidate our leadership in Italy and establish ourselves as a point of reference for society. Our priorities:
    •     developing household services in the banking and insurance sector
    •     supporting the growth of Italian businesses
    •     leaving a positive mark on society, with social and cultural initiatives 
    •     investing in Intesa Sanpaolo's people and in innovation, key factors for our success.

Conscious of the value of our activity in Italy and abroad in Europe, Russia, Egypt and Brazil we promote a style of growth that is attentive to financial strength and capital solidity, sustainable results and the creation of a process based on the trust deriving from customer and shareholder satisfaction, a sense of belonging on the part of our employees and close monitoring of the needs of the community and the local area. We compete on the market with a sense of fair play and are ready to cooperate with other economic entities - both private and public - whenever necessary to reinforce the overall capacity for growth of the economies of the countries in which we operate.