A great Group
for a great impact
A bank of excellence in support of the real economy
We are the leading banking group in Italy in financial services for households and businesses
~21.5
Million customers in Italy and abroad
3,762
Branches in Italy and abroad
421
Billion euro of loans to customers
944,024
Milion euro in total assets
90,679
Employees in Italy and abroad
Figures as at 30 September 2025
Intesa Sanpaolo: results as at 30 September 2025
+6% vs 9M24
The best 9M ever
with 24% annualised ROTE
up ~105bps in 9M and ~40bps in Q3
vs 9M24
The best 9M ever
vs 9M24
The best 9M ever
Lowest-ever 9M,
best-in-class in Europe
+€33bn vs 30.9.24
accrued in 9M25
finalised in October 2025
at historical low
(according to the EBA definition)
The results for the first nine months of 2025 highlight that Intesa Sanpaolo is able to generate solid sustainable profitability, with a net income of €7.6bn, fully in line with the net income outlook for 2025 of well above €9bn including managerial actions in the fourth quarter of 2025 to further strengthen the future sustainability of the Group’s results.
Intesa Sanpaolo is fully equipped to continue operating successfully in any scenario thanks to the Group’s key strengths, notably:
- resilient profitability also due to the integrated management of revenues to create value, as highlighted in particular in the recent EBA stress test;
- a solid capital position, with the Common Equity Tier 1 ratio at 13.9%(1), up by around 105 basis points in 9M 2025 and by around 40 basis points in Q3 2025, and the zero-NPL bank status, with the NPL ratio and coverage among the best in the top-tier European banks, respectively equal to 1%(2) and over 51%;
- significant investment in technology and high flexibility in managing operating costs, also due to the acceleration in technological transformation (64% of applications already cloud-based); 9,000 people leaving the Group by 2027 (around €500m savings in personnel expenses on a fully operational basis starting from 2028) with:
- trade union agreements relating to Italy for 4,000 voluntary exits by 2027 of people close to retirement age (already around 2,450 exits in 9M 2025), and 3,500 new hires of young people by the first half of 2028 (already around 650 hires in 9M 2025), 1,500 of whom as Global Advisors for the Network commercial activities, specifically in Wealth Management & Protection (already around 430 hires in 9M 2025);
- by 2027, through natural turnover of people, 3,000 exits in Italy (already around 625 exits in 9M 2025), and 2,000 net exits in international subsidiaries (already around 575 net exits in 9M 2025);
- its leadership in Wealth Management, Protection & Advisory with over €913bn in customers’ direct deposits and assets under administration to fuel growth in assets under management.
As regards technology, generating additional contribution to 2025 gross income of around €500m not envisaged in the 2022-2025 Business Plan(3):
- new cloud-native technological platform (isytech), already available to mass market retail customers with the new digital bank, Isybank, and to be progressively extended to the entire Group: €5bn in IT investments already deployed and around 2,350 IT specialists already hired, with an additional contribution to 2025 gross income of around €150m not envisaged in the Business Plan;
- new digital channels:
- Isybank, the Group’s digital bank with a lower-than-30% cost/income business model and around one million new customers by 2025 - with an additional contribution to gross income of around €200m by 2025 - not envisaged in the Business Plan: over 800,000 accounts already opened by new customers;
- Fideuram Direct, the digital Wealth Management platform for Private Banking, with around 81,000 customers and €3.3bn in customer financial assets as at 30 September 2025; collaboration with BlackRock to extend the platform to European Private and Affluent customers, starting with Belgium and Luxembourg;
- artificial intelligence, with around 150 Apps and 300 specialists in 2025 (already 117 Apps and around 230 specialists as at 30 September 2025) and an additional contribution to 2025 gross income of around €100m not envisaged in the Business Plan, not including further potential upside from the adoption of Generative AI solutions.
As regards the leadership in Wealth Management, Protection & Advisory, Intesa Sanpaolo can leverage on a unique set of enablers for revenue growth deriving from this business:
- top-notch digital tools;
- distinctive advisory networks, with around 17,100 people dedicated(4) expected to grow to around 20,000 by 2027;
- fully owned insurance and asset management product factories;
- over €1,400bn in the Group’s customer financial assets;
- customer financial assets, managed through the 360-degree advisory services provided by the Banca dei Territori Division and the Private Banking Division, which amounted to€162bn as at 30 September 2025 and increased by €28bn compared with 30 September 2024;
- the organisational set-up overseeing the growth of revenues from commissions of the Group, specifically through the Wealth Management Divisions structure and the “Fees & Commissions” Control Room.
The solid performance of income statement and balance sheet in 9M 2025 translated into significant value creation for all stakeholders, which is also grounded in the Group’s strong ESG commitment. Specifically:
- significant cash return to shareholders: €5.3bn of dividends accrued in 9M 2025, of which €3.2bn will be distributed in November as interim dividends, in addition to the buyback of €2bn concluded in October 2025;
- €4.6bn taxes generated;
- expansion of the food and shelter programme for people in need (64.5 million interventions enabled in the period 2022 – 9M 2025);
- enhancement of initiatives to fight inequalities and foster financial, social, educational and cultural inclusion (€24.9bn of social lending and urban regeneration in the period 2022 - 9M 2025);
- an amount equal to around €1.5bn total costs to be contributed in the five-year period 2023-2027 to support initiatives addressing social needs (of which €0.9bn already included in the results for 2023, 2024 and 9M 2025, and the remaining portion included, on a pro-rata basis, in the outlook for full-year 2025 net income), with around 1,000 people devoted to supporting these initiatives.
Significant ESG commitment, with a world-class position in social impact and a strong focus on climate.
Intesa Sanpaolo is the only Italian bank listed in the Dow Jones Best-in-Class Indices(5) and in the CDP Climate A List, and the only Italian bank, the first bank in Europe and the second worldwide in the 2025 Corporate Knights “Global 100 Most Sustainable Corporations in the World Index” and ranks first among the banks of the peer group by Sustainalytics. Furthermore, Intesa Sanpaolo:
- has been confirmed in the FTSE Diversity & Inclusion Index 2025 - Top 100 as the only bank in Italy among the 100 most inclusive and diversity-conscious workplaces;
- in March 2025, was included in the Equileap Top Ranking 2025 among the 100 best companies in the world for gender equality;
- has been the first major Italian banking group to obtain the certification for gender parity “Prassi di Riferimento (PDR) 125:2022” envisaged by the National Recovery and Resilience Plan, thanks to its commitment to diversity and inclusion.
As a result of the strategic decisions taken, Intesa Sanpaolo has maintained its position as one of the most solid international banking Groups. In addition to the above, the Group’s key strengths are also: robust liquidity, strong funding capability and low leverage.
Specifically, with regard to the components of the Group’s liquidity:
- the high level of available unencumbered liquid assets (including eligible assets with Central Banks received as collateral and excluding eligible assets currently used as collateral) amounted to €211bn at end of September 2025;
- the high level of liquid assets (comprising available unencumbered liquid assets, excluding eligible assets received as collateral, and eligible assets currently used as collateral) amounted to €286bn at end of September 2025;
- liquidity indicators well above regulatory requirements: Liquidity Coverage Ratio at 142%(6) and Net Stable Funding Ratio at 122%(7);
- the sources of funding were stable and well diversified, with retail funding representing 77% of direct deposits from banking business (including securities issued);
- medium/long-term wholesale funding was €2.8bn in 9M 2025 and included benchmark transactions of Additional Tier 1 of €1bn, Tier 2 of €0.5bn by Intesa Sanpaolo Assicurazioni and covered bonds of €0.5bn by VUB Banka (86% was placed with foreign investors(8)).
The MREL ratio as at 30 September 2025(7), calculated on risk-weighted assets, was 38% for the total and 22.3% for the subordination component (37.3% and 21.6%, respectively, not including in capital any 9M 2025 net income) compared with requirements of 25.5% and 18%, respectively, comprising a Combined Buffer Requirement of 4.5%.
The Group’s leverage ratio as at 30 September 2025 (which includes exposures to the European Central Bank) was 6.1% (5.8% not including in capital any 9M 2025 net income), best in class among major European banking groups.
Intesa Sanpaolo continues to operate as a growth accelerator in the real economy: with around €63bn of medium/long-term new lending in 9M 2025 (+31% versus 9M 2024). Loans amounting to around €43bn were disbursed in Italy (+40% versus 9M 2024), of which around €36bn was disbursed to households and SMEs (+36%versus 9M 2024). In 9M 2025, the Group facilitated the return from non-performing to performing status of 2,050 Italian companies thus safeguarding around 10,250 jobs. This brought the total to around 146,000 companies since 2014, thus safeguarding around 730,000 jobs over the same period.
(1) Compared with 12.8% at end of 2024 pro-forma deducting the negative impact of Basel 4
(2) According to the EBA methodology, net of adjustments
(3) Additional contribution to 2025 gross income from isytech, Isybank, Fideuram Direct and Artificial Intelligence, which offsets the impact from higher inflation and the renewal of the labour contract
(4) Financial advisors, Private Bankers, Global Advisors (with hybrid contract, employed with part-time indefinite-term contract and on a self-employed basis), relationship managers for Exclusive customers, relationship managers for Affluent customers and Digital Branch relationship managers
(5) Previously named Dow Jones Sustainability Indices
(6) Average for the last twelve months
(7) Preliminary management figures
(8) Not taking into account €0.5bn of covered bonds issued by VUB Banka
The 2022-2025 Business Plan is nearing completion, with a net income outlook for 2025 of well above €9bn including managerial actions in the fourth quarter of 2025 to further strengthen the future sustainability of the Group’s results.
For 2025 it is envisaged:
- - increasing revenues, managed in an integrated manner, with: resilience in net interest income (expected to be well above the 2023 level in 2025 and to increase in 2026), thanks to a higher contribution from core deposits hedging; growth in net fee and commission income and income from insurance business which leverages on the Group’s leadership in Wealth Management, Protection & Advisory; strong growth in profits from trading;
- - decreasing operating costs with: reduction in the Group’s people due to voluntary exits already agreed upon and natural turnover; additional benefits deriving from technology (e.g., branch network rationalisation and IT processes streamlining); real-estate rationalisation;
- - low cost of risk with: low NPL stock; high-quality loan portfolio; proactive credit management;
- - lower levies and other charges concerning the banking and insurance industry due to no further contribution to the deposit guarantee scheme.
A strong value distribution is envisaged:
- - cash payout ratio of 70% of the consolidated net income for each year of the Business Plan, with an increase in the dividend per share for 2025 versus the dividend per share for 2024;
- - additional distribution for 2025 to be quantified when full-year results are approved.
A solid bank at the service of the country’s development
We endeavour to guarantee our sound capital base and the sustainability of results over time, striving to create a relationship of trust with our customers, our shareholders and the territories in which we operate. In Italy, where we have the largest network of bank branches in the country, we aim to act as the driver of the real economy and make our contribution to community development. We also operate in 36 countries.
Our business model
The Intesa Sanpaolo Group is the leading provider of financial products and services to both households and enterprises in Italy with a strategic international presence. Intesa Sanpaolo has a unique, well-diversified and resilient business model, it is a Wealth Management, Protection & Advisory leader with fully-owned product factories and >€1.4 trillion in Customer financial assets.
A leader in Italy operating on a European scale, we offer our customers a strategic presence in markets with a high growth potential.
People are the key to our success
Not just bankers: our people have a wide range of talents but are united by the commitment to ensuring the group's growth. We want to help them fulfil their professional and personal ambitions: we invest in training to develop skills, we work to create a context that enhances diversity and promotes well-being.
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