Material issues and correlation with the key ESG topics of the 2022-2025 Business Plan

We are aware that the constantly evolving social and economic context and the ever-increasing awareness of consumers require every company to be able to cope with new dynamic scenarios. For this reason, we believe that is necessary a structured approach to stakeholder engagement in order to guide the corporate strategy on issues potentially relevant to the Intesa Sanpaolo Group and its stakeholders.

The material issues are identify through a well-structured process that involves:

  • stakeholder mapping of Intesa Sanpaolo Group;
  • mapping of the current and potential, positive and negative impacts on the economy, the environment, and people, including human rights, generated and suffered by the Group’s activities based on national/international documentation analyses in the ESG regulatory context; furthermore, commitments, projects, and activities carried out by Intesa Sanpaolo in the ESG area were taken into  consideration, including strategic projects and the 2022-2025 Business Plan as well as specific initiatives and policies in the ESG area
  • prioritisation of potentially significant impact areas for the Intesa Sanpaolo Group and its stakeholders based on the involvement of Intesa Sanpaolo’s Sustainability Managers, key contacts for ESG issues identified for each Division and Governance Area, and the Group’s stakeholders and on analyses of benchmarks, national/international documentation, and strategic priorities defined in the 2022-2025 Business Plan.

Stakeholder map

People of the Group

Network personnel, staff personnel, junior employees, senior employees, managers, top management, Trade unions.

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Retail and household customers, SME customers, Large corporate customers, Consumer Associations, Public authorities and Public Administration, Third sector, Professional associations.

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Small investors, Foundations, Institutional investors, Shareholders' associations.

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Large-scale suppliers, Small-scale suppliers, Trading partners, Sub-suppliers.

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Environmental Associations, Future generations, Scientific community.

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Associations representing our stakeholders; Regulatory authorities; National and international public institutions; Media, NGOs.

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