Commitment to people: data
The programs adopted by the Group made it possible to consolidate the centrality of people through: investments in training, enhancement also in the context of diversity, effective protection of employment levels through professional qualification activities, numerous contractual instruments of an innovative nature, capable of promoting development of an effective corporate welfare system and a better balance between professional and private life.
A constant breakdown by category and gender with respect to the total population is also confirmed in 2022. There are almost 15,000 female managers (executives and middle managers) in the Group, representing 29.1% of all female employees. Women managers account for 39.4% of all managerial staff (38.8% in 2021).
Intesa Sanpaolo Group |
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Breakdown of staff by gender |
2022 | ||||
ITALY | ABROAD | GROUP | |||
Men | 49.2 | 36.9 | 46.3 | ||
Women | 50.8 | 63.1 | 53.7 |
Female bank employees in Italy account for 47.5% of staff, against 52.5% male employees.
Intesa Sanpaolo Group (excluding UBI Banca Group) |
ISP+UBI | Intesa Sanpaolo Group | ||||||||
Employees by category and gender [% of total employees] | 2020 | 2020 | 2021 | 2022 | ||||||
ITALY | ABROAD | GROUP | GROUP | ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | |
Executives | 1.6 | 2.2 | 1.8 | 1.8 | 1.7 | 2.2 | 1.8 | 1.7 | 2.2 | 1.8 |
Men | 1.3 | 1.4 | 1.3 | 1.3 | 1.4 | 1.3 | 1.4 | 1.3 | 1.3 | 1.3 |
Women | 0.4 | 0.9 | 0.5 | 0.4 | 0.4 | 0.9 | 0.5 | 0.4 | 0.9 | 0.5 |
Middle managers | 42.2 | 22.7 | 37.1 | 38.1 | 42.1 | 22.0 | 37.5 | 42.5 | 22.2 | 37.8 |
Men | 25.3 | 12.8 | 22.0 | 23.5 | 25.8 | 12.2 | 22.7 | 25.8 | 12.2 | 22.7 |
Women | 16.9 | 9.9 | 15.0 | 14.6 | 16.3 | 9.8 | 14.8 | 16.6 | 10.0 | 15.1 |
Professional areas | 56.2 | 75.1 | 61.2 | 60.1 | 56.2 | 75.8 | 60.6 | 55.8 | 75.6 | 60.4 |
Men | 22.0 | 23.2 | 22.4 | 22.8 | 22.3 | 23.6 | 22.6 | 22.0 | 23.4 | 22.3 |
Women | 34.2 | 51.8 | 38.8 | 37.3 | 33.9 | 52.2 | 38.0 | 33.8 | 52.3 | 38.0 |
Figures for Italy for bank staff are as follows: executives (2.4%), middle managers (42%) and professional areas (55.6%).
Intesa Sanpaolo Group (excluding UBI Banca Group) | ISP+UBI | Intesa Sanpaolo Group | ||||||
Employees - Breakdown by category and gender [% of the category total] | 2020 | 2020 | 2021 | 2022 | ||||
MEN | WOMEN | MEN | WOMEN | MEN | WOMEN | MEN | WOMEN | |
Executives | 72.6 | 27.4 | 75.4 | 24.6 | 74.0 | 26.0 | 72.2 | 27.8 |
Middle managers | 59.4 | 40.6 | 61.6 | 38.4 | 60.6 | 39.4 | 60.0 | 40.0 |
Executives + Middle managers | 60.0 | 40.0 | 62.3 | 37.7 | 61.2 | 38.8 | 60.6 | 39.4 |
Professional areas | 36.6 | 63.4 | 37.9 | 62.1 | 37.3 | 62.7 | 37.0 | 63.0 |
Positions reporting directly to the CEO* [%] |
2021 | 2022 |
% Women over the total of first level reports |
6 | 6 |
% Women over the total of second level reports |
20 | 21 |
% Women over the total of first and second level reports |
18 | 19 |
* Chief Executive Officer.
Intesa Sanpaolo Group (excluding UBI Banca Group) |
ISP+UBI | Intesa Sanpaolo Group | ||||||||
Average age of employees | 2020 | 2020 | 2021 | 2022 | ||||||
ITALY | ABROAD | GROUP | GROUP | ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | |
Average age of employees | 48.4 | 41.1 | 46.5 | 46.7 | 48.5 | 41.1 | 46.8 | 48.9 | 41.2 | 47.1 |
Men | 49.6 | 41.6 | 47.9 | 48.1 | 49.5 | 41.5 | 48.1 | 49.9 | 41.5 | 48.3 |
Women | 47.4 | 40.7 | 45.4 | 45.5 | 47.4 | 40.8 | 45.6 | 48.0 | 41.1 | 46.1 |
Executives | 53.7 | 46.7 | 51.4 | 51.9 | 54.3 | 47.2 | 52.4 | 54.2 | 47.5 | 52.4 |
Middle managers | 51.5 | 46.2 | 50.7 | 50.7 | 51.6 | 46.3 | 50.9 | 52.0 | 46.5 | 51.2 |
Professional areas | 46.0 | 39.3 | 43.8 | 44.0 | 45.9 | 39.3 | 44.0 | 46.4 | 39.5 | 44.4 |
Figures for and Italy for leading banks are as follows: average age of employees (48.6), men (49.6), women (47.5), executives (53.6), middle managers (51.3) and professional areas (46.2).
The number of promotions at the Group level is up compared to 2021; in particular, the number of Group employees promoted in 2022 totals 9.7% of the workforce, up compared to about 8% in 2021. Moreover, as proof of the strong focus on gender balance between men and women in senior leadership positions underscored in the Business Plan, in 2022 9 women (equal to 60% of appointments to senior positions) were appointed to senior positions (first and second level reporting below the CEO).
Intesa Sanpaolo Group (excluding UBI Banca Group) |
ISP+UBI* | Intesa Sanpaolo Group | ||||||||
Number of promotions by gender | 2020 | 2020 | 2021 | 2022 | ||||||
ITALY | ABROAD | GROUP | GROUP | ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | |
Total | 3,371 | 2,179 | 5,550 | 7,216 | 5,922 | 2,227 | 8,149 | 6,054 | 3,192 | 9,246 |
Men [No.] | 1,547 | 1,274 | 2,821 | 3,738 | 2,688 | 908 | 3,596 | 2,798 | 1,521 | 4,319 |
Women [No.] | 1,824 | 905 | 2,729 | 3,478 | 3,234 | 1,319 | 4,553 | 3,256 | 1,671 | 4,927 |
Staff promoted [%] | 5.3 | 9.7 | 6.5 | 6.9 | 7.9 | 10.1 | 8.4 | 8.3 | 14.6 | 9.7 |
Men [% of staff promoted] | 45.9 | 58.5 | 50.8 | 51.8 | 45.4 | 40.8 | 44.1 | 46.2 | 47.7 | 46.7 |
Women [% of staff promoted] | 54.1 | 41.5 | 49.2 | 48.2 | 54.6 | 59.2 | 55.9 | 53.8 | 52.3 | 53.3 |
* UBI Banca Group figures are only included as from the date of its consolidation into the Intesa Sanpaolo Group (last 5 months of 2020).
Intesa Sanpaolo Group (excluding UBI Banca Group) |
Intesa Sanpaolo Group | ||||||||
Average gross base salary by category and gender - FTE* [K euro] | 2020 | 2021 | 2022 | ||||||
ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | |
Executives | 156.0 | 76.7 | 129.6 | 155.5 | 79.4 | 134.6 | 169.0 | 75.1 | 143.3 |
Men | 163.0 | 88.6 | 141.5 | 160.6 | 91.9 | 144.8 | 175.7 | 86.6 | 155.2 |
Women | 132.1 | 56.8 | 98.1 | 136.8 | 58.9 | 105.9 | 147.5 | 57.6 | 112.7 |
Middle managers | 59.7 | 23.3 | 53.8 | 61.3 | 25.8 | 56.6 | 62.8 | 26.4 | 57.8 |
Men | 61.7 | 23.4 | 55.9 | 63.5 | 26.4 | 58.9 | 65.2 | 26.7 | 60.4 |
Women | 56.5 | 23.1 | 50.6 | 57.8 | 25.1 | 52.8 | 59.0 | 25.9 | 53.9 |
Professional areas | 40.4 | 13.6 | 31.4 | 41.2 | 14.2 | 33.2 | 42.3 | 14.8 | 34.0 |
Men | 40.4 | 15.2 | 33.3 | 41.2 | 15.8 | 34.9 | 42.4 | 16.1 | 35.9 |
Women | 40.4 | 12.9 | 30.3 | 41.2 | 13.5 | 32.2 | 42.1 | 14.2 | 32.8 |
Basic salary is annual, before tax. Remuneration is calculated as the salary plus any bonus/reward system.
* Since 2018, the reported figures have been calculated on the basis of Full Time Equivalent (FTE) employees in order to provide a more accurate and truthful representation of average wages and salaries on the basis of gender and professional category.
In 2022, the hours of training provided reached a total of approximately 12.6 million, 11.3 million of which in digital mode. The level of satisfaction among the Group’s people, equal to 81% in digital training and 97% in live training, keeps high, in line with the levels in previous years. In the new Business Plan, Intesa Sanpaolo has undertaken to deliver 50 million training hours in the 2022-2025 period, as proof of the Group’s strong interest in developing and updating the skills of its resources. More specifically, in 2022, ESG training accounted for around 13% of the Group’s total training provision. Nearly 87,000 people of Intesa Sanpaolo, 92% of the total, benefited from over 640,000 training hours: these results are in line with the 2022-2025 Business Plan, which set a target of 100% of people trained on ESG issues.
Intesa Sanpaolo Group (excluding UBI Banca Group) |
ISP+UBI* | Intesa Sanpaolo Group | ||||||||
Training by professional category [hours]** | 2020 | 2020 | 2021 | 2022 | ||||||
ITALY | ABROAD | GROUP | GROUP | ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | |
Executives | 63,466 | 35,271 | 98,736 | 109,703 | 115,558 | 40,747 | 156,305 | 96,048 | 52,641 | 148,688 |
Men | 50,559 | 20,490 | 71,049 | 80,990 | 91,267 | 20,911 | 112,178 | 70,659 | 25,549 | 96,208 |
Women | 12,906 | 14,781 | 27,687 | 28,713 | 24,291 | 19,836 | 44,127 | 25,389 | 27,091 | 52,480 |
Middle managers | 3,897,981 | 269,125 | 4,167,106 | 4,772,837 | 4,553,223 | 301,440 | 4,854,663 | 4,033,695 | 353,753 | 4,387,449 |
Men | 2,286,012 | 114,728 | 2,400,740 | 2,822,137 | 2,784,903 | 130,319 | 2,915,222 | 2,401,926 | 170,442 | 2,572,367 |
Women | 1,611,969 | 154,397 | 1,766,366 | 1,950,700 | 1,768,320 | 171,121 | 1,939,441 | 1,631,770 | 183,312 | 1,815,081 |
Professional areas | 6,120,470 | 1,280,945 | 7,401,415 | 8,103,620 | 6,670,225 | 1,340,142 | 8,010,367 | 6,267,320 | 1,658,212 | 7,925,532 |
Men | 2,285,266 | 316,917 | 2,602,183 | 2,905,962 | 2,616,314 | 329,027 | 2,945,341 | 2,435,451 | 421,220 | 2,856,671 |
Women | 3,835,204 | 964,028 | 4,799,231 | 5,197,658 | 4,053,910 | 1,011,116 | 5,065,026 | 3,831,869 | 1,236,992 | 5,068,860 |
Total | 10,081,917 | 1,585,340 | 11,667,257 | 12,986,160 | 11,339,006 | 1,682,329 | 13,021,335 | 10,397,063 | 2,064,606 | 12,461,669 |
Men | 4,621,838 | 452,135 | 5,073,973 | 5,809,089 | 5,492,485 | 480,256 | 5,972,741 | 4,908,036 | 617,211 | 5,525,247 |
Women | 5,460,079 | 1,133,205 | 6,593,284 | 7,177,071 | 5,846,521 | 1,202,073 | 7,048,594 | 5,489,027 | 1,447,395 | 6,936,422 |
* UBI Banca Group figures are only included as from the date of its consolidation into the Intesa Sanpaolo Group (last 5 months of 2020).
** The figures are shown on the basis of a recalculation that takes into account training effectiveness parameters. The figures do not include the hours of training provided to employees that left during the year.
Intesa Sanpaolo Group (excluding UBI Banca Group) |
ISP+UBI* | Intesa Sanpaolo Group | ||||||||
Training by professional category [No. of participants] | 2020 | 2020 | 2021 | 2022 | ||||||
ITALY | ABROAD | GROUP | GROUP | ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | |
Executives | 989 | 464 | 1,453 | 1,739 | 1,268 | 445 | 1,713 | 1,264 | 460 | 1,724 |
Men | 767 | 284 | 1,051 | 1,308 | 998 | 273 | 1,271 | 971 | 279 | 1,250 |
Women | 222 | 180 | 402 | 431 | 270 | 172 | 442 | 293 | 181 | 474 |
Middle managers | 26,137 | 4,599 | 30,736 | 38,739 | 31,174 | 4,500 | 35,674 | 30,848 | 4,666 | 35,514 |
Men | 15,697 | 2,562 | 18,259 | 23,865 | 19,115 | 2,480 | 21,595 | 18,760 | 2,566 | 21,326 |
Women | 10,440 | 2,037 | 12,477 | 14,874 | 12,059 | 2,020 | 14,079 | 12,088 | 2,100 | 14,188 |
Professional areas | 34,703 | 15,363 | 50,066 | 59,966 | 41,114 | 15,071 | 56,185 | 40,101 | 15,271 | 55,372 |
Men | 13,466 | 4,766 | 18,232 | 22,587 | 16,166 | 4,649 | 20,815 | 15,727 | 4,728 | 20,455 |
Women | 21,237 | 10,597 | 31,834 | 37,379 | 24,948 | 10,422 | 35,370 | 24,374 | 10,543 | 34,917 |
Total | 61,829 | 20,426 | 82,255 | 100,444 | 73,556 | 20,016 | 93,572 | 72,213 | 20,397 | 92,610 |
Men | 29,930 | 7,612 | 37,542 | 47,760 | 36,279 | 7,402 | 43,681 | 35,458 | 7,573 | 43,031 |
Women | 31,899 | 12,814 | 44,713 | 52,684 | 37,277 | 12,614 | 49,891 | 36,755 | 12,824 | 49,579 |
* UBI Banca Group figures are only included as from the date of its consolidation into the Intesa Sanpaolo Group (last 5 months of 2020).
Intesa Sanpaolo Group (excluding UBI Banca Group) |
Intesa Sanpaolo Group | ||||||||
Training by category and gender [average hours]* | 2020 | 2021 | 2022 | ||||||
ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | |
Executive | 28.1 | 41.4 | 32.4 | 39.1 | 46.3 | 41.1 | 39.8 | 57.4 | 44.6 |
Men | 28.0 | 38.2 | 30.8 | 38.7 | 37.9 | 38.5 | 36.7 | 44.9 | 38.6 |
Women | 28.6 | 46.5 | 36.8 | 40.9 | 59.4 | 48.4 | 50.1 | 76.0 | 60.4 |
Middle managers | 51.4 | 31.8 | 48.3 | 51.8 | 36.4 | 49.7 | 47.5 | 39.8 | 46.4 |
Men | 50.5 | 24.9 | 46.6 | 51.9 | 29.2 | 49.1 | 46.8 | 34.6 | 45.3 |
Women | 52.8 | 40.8 | 50.7 | 51.5 | 45.3 | 50.6 | 48.5 | 46.2 | 48.2 |
Professional areas | 59.4 | 39.6 | 53.0 | 55.9 | 44.8 | 52.7 | 54.3 | 55.6 | 54.7 |
Men | 56.9 | 35.9 | 51.2 | 56.0 | 38.6 | 51.9 | 54.3 | 48.1 | 52.8 |
Women | 61.0 | 41.2 | 54.0 | 55.8 | 47.7 | 53.3 | 54.3 | 58.9 | 55.8 |
Hours of training per employee [No.]* | 55.5 | 37.9 | 50.9 | 53.9 | 43.0 | 51.4 | 51.2 | 52.1 | 51.4 |
* Hours defined as the duration of the teaching units used.
Intesa Sanpaolo Group (excluding UBI Banca Group) |
Intesa Sanpaolo Group | ||||||||
Training by procedure | 2020 | 2021 | 2022 | ||||||
ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | |
Classroom training [% of hours]* | 2.2 | 30.9 | 6.1 | 3.2 | 34.4 | 7.2 | 3.9 | 32.8 | 8.7 |
Remote training [% of hours]* | 97.8 | 69.1 | 93.9 | 96.8 | 65.6 | 92.8 | 96.1 | 67.2 | 91.3 |
Number of persons registered | 61,829 | 20,426 | 82,255 | 73,556 | 20,016 | 93,572 | 72,213 | 20,397 | 92,610 |
Hours of training provided (classroom + remote learning) [No.]* | 10,081,917 | 1,585,340 | 11,667,257 | 11,339,006 | 1,682,329 | 13,021,335 | 10,397,063 | 2,064,606 | 12,461,669 |
* The figures are shown on the basis of a recalculation that takes into account training effectiveness parameters. The figures do not include the hours of training provided to employees that left during the year.
Intesa Sanpaolo Group (excluding UBI Banca Group) | Intesa Sanpaolo Group | |||||
Company climate | 2020** | 2021 | 2022** | |||
ITALY | ABROAD | ITALY | ABROAD | ITALY | ABROAD | |
Climate analysis (% taking part in the survey out of the selected sample) | - | - | 62.3 | 55.7 | - | - |
Employee satisfaction index [%] | - | - | 76.0* | 73.0 | - | - |
Change in the employee satisfaction index compared to the previous period | - | - | 7.0 | -5.0 | - | - |
Climate analysis [No.] | - | - | 1 | 1 | - | - |
Internal communication events [No.] | 157 | 386 | 232 | 387 | 423 | 576 |
Focus groups [No.] | 18 | 18 | 12 | 39 | 6 | 33 |
Participants in focus groups [No.] | 144 | 4,411 | 120 | 4,012 | 48 | 5,968 |
* Survey carried out among Professional Areas and Middle Managers.
** No climate surveys were conducted in 2020 and 2022.
The importance of the Group’s people is evident in the company’s full protection of workers’ rights and is also guaranteed through the development of strong industrial relations with the trade unions, promoting a dialogue between the parties to face the various stages of growth and reorganization of the Group.
Intesa Sanpaolo Group (excluding UBI Banca Group) |
ISP+UBI | Intesa Sanpaolo Group | ||||||||
Trade union freedom | 2020 | 2020 | 2021 | 2022 | ||||||
ITALY | ABROAD | GROUP | GROUP | ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | |
Employees registered with a trade union [No.] | 45,581 | 6,937 | 52,519 | 68,606 | 54,502 | 6,511 | 61,012 | 52,776 | 6,431 | 59,207 |
Executives | 157 | 58 | 215 | 323 | 231 | 49 | 280 | 237 | 52 | 289 |
Middle managers | 18,399 | 2,421 | 20,819 | 27,538 | 22,026 | 2,133 | 24,159 | 21,357 | 2,068 | 23,425 |
Professional areas | 27,026 | 4,459 | 31,485 | 40,745 | 32,245 | 4,329 | 36,574 | 31,182 | 4,311 | 35,493 |
Employees registered with a trade union [%]* | 76.3 | 31.4 | 64.2 | 68.2 | 77.1 | 30.4 | 66.2 | 76.2** | 29.8 | 65.2 |
Days of absence for trade union reasons (all permits for trade unionists) | 77,142 | 604 | 77,746 | 90,697 | 84,745 | 129 | 84,874 | 93,948 | 131 | 94,078 |
Days of absence for meetings/strikes (also employees who are not trade unionists) | 1,420 | 96 | 1,516 | 1,519 | 1,466 | 131 | 1,597 | 1,197 | 131 | 1,328 |
Men | 600 | 52 | 652 | 653 | 765 | 67 | 832 | 539 | 49 | 588 |
Women | 820 | 44 | 864 | 866 | 701 | 64 | 765 | 658 | 82 | 739 |
Days of absence for involvement in strikes | 30 | 0 | 30 | 33 | 1,039 | 0 | 1,039 | 620 | 0 | 620 |
Men | 18 | 0 | 18 | 19 | 552 | 0 | 552 | 291 | 0 | 291 |
Women | 12 | 0 | 12 | 14 | 487 | 0 | 487 | 329 | 0 | 329 |
Days of absence for meetings | 1,390 | 96 | 1,486 | 1,486 | 427 | 131 | 558 | 578 | 131 | 708 |
Men | 582 | 52 | 634 | 634 | 213 | 67 | 280 | 248 | 49 | 297 |
Women | 808 | 44 | 852 | 852 | 214 | 64 | 278 | 329 | 82 | 411 |
The industry National Collective Bargaining Agreement covers all employees in Italy and 55.2% of employees abroad. With reference to employees not covered by collective bargaining agreements, it should be noted that in most of the countries where the Group operates, employment contracts are governed by local labour laws. In some cases, employees not covered by collective bargaining agreements are subject to the same conditions that apply to employees covered by the agreements; in other cases (for example, employees with senior management contracts) the contractual conditions are defined on an individual basis.
* Data were recalculated on the basis of the Full Time Equivalents - FTEs.
** The percentage of employees in Italy covered by the collective bargaining agreement for the credit sector that are members of a trade union is 77.5%.
The corporate welfare system aims to act for the best balance of the private and professional life of employees and their families with the aim of promoting sustainable solutions and projects consistent with their expectations.
Intesa Sanpaolo Group (excluding UBI Banca Group) |
ISP+UBI* | Intesa Sanpaolo Group | ||||||||
Contributions for staff [K euro] | 2020 | 2020 | 2021 | 2022 | ||||||
ITALY | ABROAD | GROUP | GROUP | ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | |
Insurance and accident policies | 20,805 | 21,159 | 41,964 | 42,022 | 25,245 | 1,089 | 26,334 | 20,299 | 693 | 20,992 |
Loyalty bonus | 11,042 | 323 | 11,366 | 11,366 | 9,602 | 274 | 9,876 | 9,742 | 672 | 10,413 |
Study contributions for employees' children | 3,620 | 90 | 3,710 | 6,918 | 7,288 | 176 | 7,465 | 7,117 | 132 | 7,248 |
Recreational and cultural activities | 3,407 | 1,570 | 4,978 | 5,127 | 3,566 | 1,791 | 5,357 | 3,789 | 1,133 | 4,922 |
Contributions for employees' children with disabilities | 2,975 | 21 | 2,995 | 3,710 | 6,567 | 31 | 6,598 | 6,925 | 29 | 6,954 |
* UBI Banca Group figures are only included as from the date of its consolidation into the Intesa Sanpaolo Group (last 5 months of 2020).
Intesa Sanpaolo Group (excluding UBI Banca Group) |
ISP+UBI* | Intesa Sanpaolo Group | ||||||||
Supplementary healthcare and welfare | 2020 | 2020 | 2021 | 2022 | ||||||
ITALY | ABROAD | GROUP | GROUP | ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | |
Contributions paid by the Bank for supplementary healthcare assistance [K euro] | 75,914 | 4,612 | 80,526 | 80,594 | 83,674 | 3,511 | 87,186 | 96,424 | 4,485 | 100,909 |
Health assistance: persons assisted [No.] | 64,440 | 10,247 | 74,687 | 95,254 | 74,854 | 10,282 | 85,136 | 75,078 | 10,225 | 85,303 |
Contributions paid by the Bank for supplementary retirement benefits [K euro] | 140,509 | 3,644 | 144,153 | 183,633 | 172,862 | 4,128 | 176,990 | 174,172 | 4,083 | 178,255 |
Supplementary retirement benefits: persons assisted [No.] | 63,012 | 3,573 | 66,585 | 86,031 | 79,577 | 3,079 | 82,656 | 73,064 | 3,299 | 76,363 |
* The UBI Banca Group figures are only included as from the date of its consolidation into the Intesa Sanpaolo Group (last 5 months of 2020).
Intesa Sanpaolo Group (excluding UBI Banca Group) |
ISP+UBI* | Intesa Sanpaolo Group | ||||||||
Credit facilities for staff | 2020 | 2020 | 2021 | 2022 | ||||||
ITALY | ABROAD | GROUP | GROUP | ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | |
Mortgages [No.] | 3,180 | 884 | 4,064 | 4,492 | 4,028 | 916 | 4,944 | 3,671 | 1,057 | 4,728 |
Total mortgages disbursed [K euro] | 524,055 | 55,544 | 579,599 | 628,462 | 680,720 | 68,578 | 749,298 | 625,372 | 87,163 | 712,535 |
Loans [No.] | 13,209 | 3,768 | 16,977 | 17,997 | 19,149 | 6,215 | 25,364 | 25,600 | 5,286 | 30,886 |
Total loans disbursed [K euro] | 116,643 | 43,555 | 160,197 | 180,679 | 140,051 | 49,415 | 189,466 | 169,371 | 32,386 | 201,757 |
* The UBI Banca Group figures are only included as from the date of its consolidation into the Intesa Sanpaolo Group (last 5 months of 2020).
Loans granted to all personnel with an open-ended contract, with the exception of loans at special rates granted to staff with apprenticeships.
Intesa Sanpaolo Group (excluding UBI Banca Group) | ISP+UBI | Intesa Sanpaolo Group | ||
Flexible work | 2020 | 2020 | 2021 | 2022 |
Employees eligible to flexible work [No.] | 65,500 | 80,500 | 78,000 | 74,000 |
The accidents recorded in 2022 are substantially in line with the 2021 figure, including in terms of percentage of the total Group workforce. Of particular note is a reduction in workplace accidents by over 10%, confirming Intesa Sanpaolo’s intention to reduce the likelihood of occurrence of any harmful event to people, the environment and any third parties involved and progressively improve the Group’s performance in occupational health and safety.
Intesa Sanpaolo Group (excluding UBI Banca Group) |
Intesa Sanpaolo Group | ||||||||
Injuries by type [No.] | 2020 | 2021 | 2022 | ||||||
ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | |
Total injuries | 380 | 63 | 443 | 485 | 41 | 526 | 474 | 46 | 520 |
Injuries while driving | 145 | 10 | 155 | 196 | 8 | 204 | 198 | 19 | 217 |
Falls/slipping | 129 | 29 | 158 | 237 | 15 | 252 | 138 | 16 | 154 |
Robberies | 1 | 3 | 4 | 0 | 1 | 1 | 0 | 0 | 0 |
Other | 105 | 21 | 126 | 52 | 17 | 69 | 138 | 11 | 149 |
* The UBI Banca Group figures are only included as from the date of its consolidation into the Intesa Sanpaolo Group (last 5 months of 2020).
In 2022, the Bank maintained a high focus on health and safety training, up slightly compared to 2021, with a view to constantly monitoring the health and safety of the Group’s people.
Intesa Sanpaolo Group (excluding UBI Banca Group) |
ISP+UBI* | Intesa Sanpaolo Group | ||||||||
Training on health and safety | 2020 | 2020 | 2021 | 2022 | ||||||
ITALY | ABROAD | GROUP | GROUP | ITALY | ABROAD | GROUP | ITALY | ABROAD | GROUP | |
Hours of training on health and safety** | 140,789 | 18,888 | 159,677 | 186,851 | 164,097 | 31,404 | 195,500 | 169,268 | 30,699 | 199,967 |
Employees who have attended health and safety training [No.] | 26,697 | 6,582 | 33,279 | 41,024 | 27,458 | 9,588 | 37,046 | 25,116 | 9,224 | 34,340 |
Employees who have attended health and safety training [%] | 42 | 29 | 39 | 39 | 37 | 44 | 38 | 34 | 42 | 36 |
Costs of health and safety training [K euro] | 45 | 15 | 60 | 173 | 217 | 27 | 244 | 7 | 264 | 270 |
Hours of health and safety training per employee | 2.2 | 0.8 | 1.9 | 1.8 | 2.2 | 1.4 | 2.0 | 2.3 | 1.4 | 2.1 |
* UBI Banca Group figures are only included as from the date of its consolidation into the Intesa Sanpaolo Group (last 5 months of 2020).
** Hours defined as the duration of the teaching units used.
Documents | |
Consolidated Non-financial Statement 2022: | |
Employment protection | |
Retentation, enhancement, diversity and inclusion of the Group's people | |
Health, safety and well-being of the Group's people | |
People Indicators - pdf | |
People Indicators - excel | |
Consolidated Non-financial Statement 2021: |
|
Employment protection | |
Retentation, enhancement, diversity and inclusion of the Group's people | |
Health, safety and well-being of the Group's people | |
People Indicators - pdf | |
People Indicators - excel |
Last updated 11 May 2023 at 12:06:10