People
The Group's people are one of the decisive factors for the consolidation and further development of the Bank, their centrality passes through the full protection of workers' rights with particular regard to the development of industrial relations and the defense of employment, the enhancement of personnel, promoting training and merit, policies and concrete development measures and the strengthening of a modern and integrated system of corporate welfare.
People: targets and results
| 2018-2021 Business Plan targets |
Description | Achievement (data as at 31/12/2020, where not specified) |
| Enhancement of people |
46 million hours of training in the 2018-2021 period | 32 m hours of training since 2018, of which 11.9m hours in 2020 |
| Percorsi di crescita per persone destinate a incarichi manageriali |
Development of the International Talent Program, with the aim of 500 talents involved by 2021 |
Over 310 employees involved since the Program began |
| Promote diversity and inclusion |
Promote an inclusive environment with a high rate of diversity of gender, age, cultural and professional background | Female management staff 40% of the management staff and 28.6% of the total women Initiatives realized: • Establishment of the D&I Operating Commettee and of the Control Room for the management and the monitoring of the implementation of the D&I Principles, with a focus on gender equity • KPI dedicated to promoting female talent included in the performance assessments of over 1,200 managers • Specific projects to support empowerment and female talent, aimed at high-potential professional women and female managers |
| Promotion of welfare and work-life balance | Offer of smart working (24,000 people), supplementary pension and supplementary health fund | Smart working target more than achieved as a result of the Covid-19 emergency (65,500 people at the end of 2020) Over 95,000 subscribers to all Group Funds (approx. 10 billion of assets) 130 m of intermediate healthcare services net of excesses, with over 213,800 people assisted |
| Protecting Group employee health and safety | Adoption of occupational health and safety management systems aligned with the best international standards and invest in training | UNI ISO 45001: 2018 certified Health and Safety Management System for 100% of Intesa Sanpaolo branches and buildings in Italy 33,279 participants in health and safety training with 159,677 hours provided |
| Mantain positive labour relations |
Significant confrontation with trade union representatives | 79.1% employees belonging to a trade union in Italy 42 signed trade union agreements (118 since 2018) |
Professional Development
Valuing the Bank employees to generate social and business value.
Labour relations
Relations with trade unions are inspired by principles of fairness and respect for roles.
| Documents | |
| Consolidated Non-financial Statement 2020: |
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| People | |
| People Indicators - pdf |
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| People Indicators - excel |
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| Consolidated Non-financial Statement as at 30 June 2020: |
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| Employees Indicators |
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| Consolidated Non-financial Statement 2019: |
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| Employees |
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| Employees Indicators |
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| Consolidated Non-financial Statement as at 30 June 2019: |
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| Employees Indicators |
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| Employees Indicators | |
Last updated 4 August 2021 at 08:35:28
