People
The Group's people are one of the decisive factors for the consolidation and further development of the Bank, their centrality passes through the full protection of workers' rights with particular regard to the development of industrial relations and the defense of employment, the enhancement of personnel, promoting training and merit, policies and concrete development measures and the strengthening of a modern and integrated system of corporate welfare.
People: targets and results
| 2018-2021 Business Plan targets |
Description | Achievement (data as at 31/12/2021, where not specified) |
| Enhancement of people |
46 million hours of training in the 2018-2021 period | 46 m hours of training since 2018, of which 12.8m hours in 2021 |
| Percorsi di crescita per persone destinate a incarichi manageriali |
Development of the International Talent Program, with the aim of 500 talents involved by 2021 |
Over 320 employees involved since the Program began |
| Promote diversity and inclusion |
Promote an inclusive environment with a high rate of diversity of gender, age, cultural and professional background | Female management staff 38.8% of the management staff and 28.7% of the total women Initiatives realized: • The Diversity & Inclusion Principles have been implemented abroad • Obtained the GEEIS - Diversity Certification • KPI dedicated to the enhancement of female talent included in the performance assessments of over 2,100 managers • D&I training plan aimed at different targets on topics such as: aging, female empowerment, sexual harassment, neurodiversity, emotional orientation, parenting, disability, etc. |
| Promotion of welfare and work-life balance | Offer of smart working (24,000 people), supplementary pension and supplementary health fund | Smart working target more than achieved as a result of the Covid-19 emergency (78,000 people at the end of 2021) Over 121,000 subscribers to all Group Funds (approx. 12 billion of assets) €152m of intermediate healthcare services net of excesses, with over 210,000 people assisted Over 1,700 accesses to the free psychological support "Ascolto e Supporto" activated during the pandemic |
| Protecting Group employee health and safety | Adoption of occupational health and safety management systems aligned with the best international standards and invest in training | UNI ISO 45001: 2018 certified Health and Safety Management System for 100% of Intesa Sanpaolo branches and buildings in Italy 37,046 participants in health and safety training with 195,500 hours provided |
| Mantain positive labour relations |
Significant confrontation with trade union representatives | 77.3% employees belonging to a trade union 62 signed trade union agreements (180 since 2018) |
Professional Development
Valuing the Bank employees to generate social and business value.
Labour relations
Relations with trade unions are inspired by principles of fairness and respect for roles.
| Documents | |
| Consolidated Non-financial Statement 2021: |
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| Employment protection | |
| Retentation, enhancement, diversity and inclusion of the Group's people | |
| Health, safety and well-being of the Group's people | |
| People Indicators - pdf | |
| People Indicators - excel | |
| Consolidated Non-financial Statement as at 30 June 2021: |
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| People Indicators |
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| Consolidated Non-financial Statement 2020: |
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| People | |
| People Indicators - pdf |
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| People Indicators - excel |
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| Consolidated Non-financial Statement as at 30 June 2020: |
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| Employees Indicators |
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| Consolidated Non-financial Statement 2019: |
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| Employees |
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| Employees Indicators |
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Last updated 7 April 2022 at 12:27:43
