Human rights
In addition to complying with the legislative frameworks of all the countries where it operates, Intesa Sanpaolo is committed to identifying, mitigating and, where possible, preventing potential human rights abuses linked to its activities, as required under the latest UN guiding principles (Guiding Principles on Business and Human Rights).
In this context, a specific Group policy on human rights was approved in December 2017 by the Board of Directors, taking up and developing the principles already present in the Code of Ethics.
In the above-mentioned document – Principles on Human Rights – Intesa Sanpaolo declares that:
- it is committed to help safeguard human rights in accordance with the principles of the Universal Declaration of 1948 and in subsequent international conventions on civil and political rights and on economic, social and cultural rights
- it recognises the principles set out in the ILO (International Labour Organisation) fundamental conventions, particularly the right of association and collective bargaining, the ban on forced and child labour and the elimination of discrimination at work
- it contributes to the fight against corruption, supporting the OECD (Organisation for Economic Cooperation and Development) guidelines and the anti-corruption principles issued by the United Nations in 2003, including through a “zero tolerance” approach to any cases of corruption.
The policy framework defines areas of responsibility towards each stakeholder, from employees, customers, suppliers to the community.
The implementation and progressive extension of human rights’ protection is monitored through:
- the evaluation of the implementation and governance of the Group’s Code of Ethics, performed also through the assessment by an independent third-party according to the UNI ISO 26000 international standard, with a specific focus on human rights’ issues;
- annual sustainability reporting, which includes stakeholder engagement and defines improvement targets and the related performance indicators, subject to certification by an independent third-party auditor;
- the analysis of potential risks on human rights, which highlights, for each principle declared in the international conventions, the possible impacts on stakeholders deriving from Intesa Sanpaolo’s activity and the reference company regulations.
Based on the results of the monitoring processes described above, Intesa Sanpaolo is committed to:
- evaluate the need for updates of the policy;
- define guidelines of intervention to prevent and mitigate possible negative impacts on its stakeholders;
- issue, when needed, further documents related to specific rights and activities.
As a further safeguard measure for all stakeholders, the Code of Ethics mailbox (codice.etico@intesasanpaolo.com) is available and anyone can report cases of non–compliance. Those who make the reports in good faith are protected from any form of retaliation, discrimination or penalisation, ensuring the utmost confidentiality without prejudice to legal obligations.
| Intesa Sanpaolo Group (excluding UBI Banca Group) |
Intesa Sanpaolo Group (including UBI Banca Group) |
|||
| Indicators | 2019 | 2020 | 2021 | |
| Injuries in the workplace |
268 | 173 |
194 |
|
| Employees belonging to a union (% of total)* |
64.8% | 64.2% |
66.2% |
|
| Part-time employees (% of total) |
11.9% | 12.2% |
12.8% |
|
| Employees signed up to the flexible work scheme |
approximately 17,250 | approximately 65,500 |
approximately 78,000 |
|
| Reports of non-compliance with the Code of Ethics for alleged discrimination |
12 | 6 | 11 | |
| Court cases for mobbing** |
2 | 3 | 3 | |
| Reports of alleged breaches of the Privacy Code (Italy) |
77 | 101 | 140 | |
| Robberies - Number of events per 100 branches |
0.46 | 0.12 | 0.07 | |
| Suppliers registered on the Supplier Gate*** (n.) |
5,569 | 7,352 |
10,058 | |
| Projects subject to Equator Principles screening****: Number Amount granted (millions of euro) |
11 825 |
10 1,181.5 |
19 1,428 |
|
| Donations for vulnerable and disadvantaged groups managed centrally (% of total) | 95% | 92% | 99% | |
* The industry National Collective Bargaining Agreement covers all employees in Italy. The percentage of employees working in Italy and covered by the Collective Bargaining
Agreement for the Credit Sector who are also members of a trade union is 77.3%.
** There are three ongoing disputes of current employees which include, among the claims, also those for mobbing.
*** All suppliers registered on the portal are subject to checks in the areas of business ethics and respect for human rights, workers’ rights and environmental rights.
**** In 2021 the amount granted subject to Equator Principles screening stood at 45.3% of total project finance allocations.
Intesa Sanpaolo has published the Modern Slavery Statement which describes the measures used to combat the risk of slavery in its activities and in its supply chain. This statement describes the efforts to combat modern slavery during the reporting period 1 January 2021 to 31 December 2021 (Financial Year 2021) and is made in accordance with the requirements of section 54 of the UK's Modern Slavery Act 2015 (UK) and section 14 of the Australian Modern Slavery Act 2018.
The statement, which will be published annually, applies to the following companies within the Group that are required to produce a statement under the Australian Modern Slavery Act or the UK Modern Slavery Act: Intesa Sanpaolo S.p.A. which has branches in the UK and Australia; Eurizon Capital SGR, Fideuram Asset Management (Ireland) DAC (including its London branch), Intesa Sanpaolo Assicura S.p.A., Intesa Sanpaolo Bank Luxembourg SA, Intesa Sanpaolo Bank Ireland Plc, Banka Intesa Sanpaolo d.d.
Last updated 31 March 2022 at 12:59:05
