Our 2022-2025 Business Plan

People represent the decisive factor in Intesa Sanpaolo’s success: the Group will continue to invest in its talents, encouraging diversity and inclusion, and creating a unique ecosystem of skills to support the evolution of the Bank. The new Plan set the target of equal presence of men and women in new senior leadership appointments.

The main initiatives include:

• - Next way of working
  
• - Innovative talent strategy
• - Diversity & Inclusion
  
• - Learning ecosystem
• - Tech-enabled process streamlining

Total contribution of around 500 million euro, through investments and donations

• - Supporting people in need: expansion of the food and shelter programme for people in need carrying on around 50 million interventions to distribute meals, bed places, medicines and clothes
• - Fostering youth education and employability:
  • - Launch of employability programs for more than 3,000 young people (e.g. Giovani e lavoro and Generation4Universities) and involvement of more than 4,000 schools and universities in inclusive education programs (e.g. WeBecome)
  • - Promoting 3,000-4,000 social housing units for youth (e.g. students, young workers) in Italy
• - Assisting senior population:
  • - Creating around 30 senior community hubs to provide, at the local level, social and leisure activities and dedicated health and social assistance services
  • - Promoting 3,000-4,000 social housing units for seniors (e.g. seniors with low income, living alone) in Italy

25 billion euro cumulative flows of social lending in 2022-2025 

• - Lending to third sector: lending and dedicated services for non-profit organisations to promote territorial initiatives that benefit communities and the environment
• - Fund for Impact: direct support to individuals unable to access credit through traditional financial channels, with dedicated programs such as “MAMMA@WORK”, a highly subsidised loan to balance motherhood and work in their children’s early years of life, “Per Merito”, the first line of credit without collateral dedicated to university students, and XME StudioStation, loans to families to assist with distance learning
• - Lending for urban regeneration: dedicated program for urban regeneration with investments in hospitals, smart mobility, broadband networks, education and service and sustainable infrastructure
• - Lending to vulnerable and underserved individuals:
  • - Direct support to vulnerable and underserved individuals
  • - Support to families affected by natural disasters through subsidised loans
  • - Partnerships to provide micro-credit to individuals or small companies in difficulty

• - Two new museums for Gallerie d’Italia in Turin and Naples⁽¹⁾  and expansion of exhibition spaces in Milan and Vicenza with an overall increase from 14,200 square metres in 2021 to 30,000 in 2025
• - Multi-year program of original temporary exhibitions, educational labs with schools and social inclusion projects dedicated to vulnerable categories
• - Creation of a center of excellence in the new Gallerie d’Italia in Turin to promote the value of photography
• - “Restituzioni” Program, dedicated to restoration and valorisation of the national heritage curated by the Bank in collaboration with the Cultural Ministry
• - Professional education programs in art and culture
• - Partnerships with museums, public/private institutions in Italy and abroad
• - Sponsorship of cultural activities and events

Discover "Progetto Cultura"

• - Development of multidisciplinary applied research projects (e.g. AI, neuroscience, robotics) via collaboration with top-notch research centers, promoting technology transfer and spin-offs and creating intangible assets and intellectual property
• - Support to high-potential startups through non-financial services (e.g. acceleration programs) and the connection/support of venture capital funds, also thanks to NEVA SGR
• - Support to the development of innovation ecosystems with an international perspective, coordinating the network of relationships with corporates, incubators, R&D centers, universities, national and international institutions
• - Acceleration of business transformation and support to corporates’ long-term development (e.g. scouting new technologies) promoting de-risking and competitiveness through Open Innovation programs
• - Diffusion of innovation mindset/culture through events and new educational formats
• - Launch of around 800 innovation projects in 2022-2025 (~+70% vs 2018-2021 period)
• - Around €100 million investments of NEVA SGR in startups

Strong focus on climate and environmental initiatives:

• - Net-Zero emissions in 2050 for loan and investment portfolios and Asset management and Insurance
• - Net-Zero aligned targets for 2030 in the following high-emitting sectors⁽²⁾  (2030 target⁽³⁾  against the 2019 baseline⁽⁴⁾ ):
  • - Oil & Gas⁽⁵⁾  (Scope 1,2,3): reduction from 64 to 52-58 gCO₂ e/MJ
  • - Power generation (Scope 1,2): reduction from 214 to 110 kgCO₂ e/MWh
  • - Automotive (Scope 3): reduction from 162 to 95 gCO₂ e/km
  • - Coal mining (exclusion policy): exposure reduction from 0.2 billion euro to zero by 2025
• - Net-Zero own emissions target already in 2030 with 100% purchased renewable energy at Group level in 2030
• - Commitment to planting 100 million trees, directly and through dedicated financing to clients
• - Adoption of a specific policy on biodiversity

• - Sustainable lending for Retail clients: further boost of sustainable lending for Retail clients with a focus on the green energy transition
• - Support to SMEs/Corporates on the sustainability journey:
  • - Strengthening of sustainable lending to SMEs/Corporates
  • - Dedicated Circular economy Lab and strategic partner of the Ellen MacArthur Foundation
  • - More than 12 ESG Labs, at least one in each Regional Governance Centre, with around 100 dedicated ESG specialists, in collaboration with specialised partners to support SMEs/Corporates in ESG transition
  • - Skills4ESG platform for client training and engagement

Support the green transition: 88 billion euro of new lending for the green economy, circular economy and green transition (76 billion euro in relation to the National Recovery and Resilience Plan⁽⁶⁾ , 12 billion euro to individuals⁽⁷⁾ ), of which 8 billion euro dedicated to circular economy

• - Client assessment based on Intesa Sanpaolo proprietary ESG scoring: 
  • - Proprietary ESG scoring fully embedded in Intesa Sanpaolo’s credit risk appetite framework, as a key component for sustainable lending assessment together with considerations at a sector level (ESG/climate sectorial heatmap) and also included in the credit worthiness assessment of the entire Intesa Sanpaolo client base, in line with the expected regulatory evolution 
  • - Inclusion of ESG scoring within the credit strategies framework
• - Enhancement of ESG proposition in Asset management:
  • - Expansion of the ESG asset management offering
  • - Increase in new ESG funds⁽⁸⁾ as a percentage of total new funds introduced from 58% in 2021 to 70% in 2025
  • - Increase in Assets under Management (AuM) in sustainable investments⁽⁹⁾  from 110 billion euro in 2021 to 156 billion euro in 2025 with a percentage of total AuM from 46% in 2021 to 60% in 2025
  • - Further development of the Eurizon proprietary ESG scoring, with the extension to new asset classes
  • - Development of dedicated ESG advisory services for Fideuram
• - Development of dedicated ESG insurance offering
  • - Development of dedicated non-life ESG offer (e.g. products for companies adopting eco-sustainable behavior, green vehicles)
    
  • - Enrichment of ESG/climate offer within Group Life commercial proposition