Mission and Values
We, people of Intesa Sanpaolo
Believe
in the integrity and sustainability of our actions and those of our Bank.
Care
for our customers through the excellence of our products, our services and our behaviour.
Create value and innovation
for people, businesses, and communities in all countries and areas where we operate.
Build a future
fostering sustainable development in favour of the environment, the younger generations and a truly inclusive society.
Our identity is built on strong and shared values:
Integrity
...
We pursue our goals with honesty, fairness and responsibility in the full and true respect of the rules and professional ethics and in the spirit of signed agreements
Excellence
...
We set ourselves the goal of continuous improvement, farsightedness, anticipating challenges, cultivating extensive creativity aimed at innovation; moreover we recogniseand reward merits
Transparency
...
We are committed to making transparency the basis of our actions, advertising and contracts in order to allow all our stakeholders to make independent and informed decisions
Respect for specific qualities
...
It is our intention to combine large-scale operations with profound local roots and to be a bank with a broad vision, without losing sight of individuals
Equality
...
We are committed to eliminating all forms of discrimination from our conduct and to respecting differences in gender, age, ethnic origin, religion, political and union persuasions, sexual orientation and identity, language or disability
Values of the individual
...
The value of each single person is a guide for our modus operandi: we use listening and dialogue as tools for continuously improving our relationships with all our stakeholders
Responsibility in the use of resources
...
We aim to use all our resources attentively, promote behaviour based on the best use of resources and the avoidance of waste and ostentation, and we give priority to choices that take sustainability into account
Strategy
Intesa Sanpaolo pursues a strategy that marks it as a sound Bank for a sustainable world, a Wealth Management, Protection & Advisory leader, a zero-NPL, digital and fee-driven company, with significant ESG commitment and sustainable value creation and distribution to all its stakeholders.
Empowerment and motivation of the Group’s people, who are its most important asset: hybrid physical-remote way of working to offer maximum flexibility, initiatives to improve wellbeing and safety, reskilling/redeployment programmes, best-in-class training particularly on critical capabilities for both the digital and the ecological transition, promotion of an inclusive and diverse environment, incentive plans (including long-term) to foster individual entrepreneurship.
READ MOREA Bank that is an engine for sustainable and inclusive growth, with significant ESG commitment and strong focus on climate.
A Bank that provides support to address social needs, is focused on financial inclusion, has a commitment to culture, promotes innovation, and supports clients in the ESG/climate transition specifically through sustainable lending and ESG investment and insurance products.
Intesa Sanpaolo is committed to achieving net-zero emissions by 2030 in terms of own emissions and by 2050 in terms of loan and investment portfolios, asset management and insurance. The Group has joined the NetZero Banking Alliance (NZBA), the Net Zero Asset Managers Initiative (NZAMI), the Net Zero Asset Owner Alliance (NZAOA) and the Net Zero Insurance Alliance (NZIA).
Last updated 10 February 2022 at 17:54:33
