{"clientID":"2b71d197-0c21-4234-ba98-2689b888f985","signature":"664610f33aa0503128c41216cec8b65f079ea4ee9ece982d6c7d6715d0fc4e88","encryption":"68cad83b4246825bd81d4bc1059d4620","keyID":"183b753b-7f28-af43-f453-4bd93774f44a","user":"C1AAFC8C323DFDA567B3CD7D0E48C3DD","clientIDSh":"1d9f34e6-7f26-427f-a9d8-0fa45b27a1ca","signatureSh":"664610f33aa0503128c41216cec8b65f079ea4ee9ece982d6c7d6715d0fc4e88","encryptionSh":"68cad83b4246825bd81d4bc1059d4620","keyIDSh":"16eb5dfd-e4eb-6b7e-4294-8fc82de1428e","userSh":"C1AAFC8C323DFDA567B3CD7D0E48C3DD"}

Mission and Values


We, people of Intesa Sanpaolo

Believe
in the integrity and sustainability of our actions and those of our Bank.
Care
for our customers through the excellence of our products, our services and our behaviour.
Create value and innovation
 for people, businesses, and communities in all countries and areas where we operate.
Build a future
fostering sustainable development in favour of the environment, the younger generations and a truly inclusive society.

Our identity is built on strong and shared values:

Integrity

...
backToFront

We pursue our goals with honesty, fairness and responsibility, in full and true respect of the rules and professional ethics and in the spirit of the agreements signed.

backToFront

Excellence

...
backToFront

We set ourselves the goal of continuous improvement, forward thinking, anticipating challenges and fostering creativity aimed at innovation, both recognising and rewarding merit.

backToFront

Transparency

...
backToFront

We are committed to making transparency the basis of our actions, our communications and our contracts to allow all those who have dealings with us to make informed, conscious and independent decisions.

backToFront

Respect for specific qualities

...
backToFront

Our aim is to combine large-scale operations with profound local roots and be a bank with a broad vision, which makes people and communities come first.

backToFront

Equality and inclusion

...
backToFront

Avoiding discrimination, respecting differences in gender, gender identity expression, emotional-sexual, marital status, age, ethnicity, belief, political/trade union, socio-economic, nationality,language,cultural background,physical/mental or other characteristic of a person.

backToFront

Values of the individual

...
backToFront

The value of each single person is a guide for our modus operandi: listening and dialogue as tools to continuously improve relationships. We take care of people’s health/safety to provide a professional experience that respects physical/ psychological well-being.

backToFront

Environmental protection

...
backToFront

We promote efficient and conscious use of all resources, avoiding waste and favouring sustainable choices over time. We are committed to combating climate change, protecting nature/biodiversity, and supporting transition to a sustainable, green and circular economy.

backToFront

Strategy

Intesa Sanpaolo pursues a strategy that marks it as a sound Bank for a sustainable world, a Wealth Management, Protection & Advisory leader, a zero-NPL, digital and fee-driven company, with significant ESG commitment and sustainable value creation and distribution to all its stakeholders.

Clients

A Bank that supports the real economy and is a Wealth Management, Protection & Advisory leader.
An omnichannel Bank with a fintech perspective.

READ MORE
Shareholders

Strong and sustainable value creation and distribution to shareholders.

READ MORE
Group People

Empowerment and motivation of the Group’s people, who are its most important asset: hybrid physical-remote way of working to offer maximum flexibility, initiatives to improve wellbeing and safety, reskilling/redeployment programmes, best-in-class training particularly on critical capabilities for both the digital and the ecological transition, promotion of an inclusive and diverse environment, incentive plans (including long-term) to foster individual entrepreneurship.

READ MORE
Society and Environment

A Bank that is an engine for sustainable and inclusive growth, with significant ESG commitment and strong focus on climate.
A Bank that provides support to address social needs, is focused on financial inclusion, has a commitment to culture, promotes innovation, and supports clients in the ESG/climate transition specifically through sustainable lending and ESG investment and insurance products.
Intesa Sanpaolo is committed to achieving net-zero emissions by 2030 in terms of own emissions and by 2050 in terms of loan and investment portfolios, asset management and insurance. The Group has joined the NetZero Banking Alliance (NZBA), the Net Zero Asset Managers Initiative (NZAMI), the Net Zero Asset Owner Alliance (NZAOA) and the Net Zero Insurance Alliance (NZIA).

READ MORE
{"toolbar":[{"label":"Refresh","url":"","key":"update-page"},{"label":"Print","url":"","key":"print-page"},{"label":"Financial Calendar","url":"/en/investor-relations/financial-calendar","key":"financial-calendar"}]}