Consolidated Non-financial Statement

The Consolidated Non-financial Statement (CNFS) was drafted in accordance with Article 4 of Italian Legislative Decree 254/2016 and with the GRI (Global Reporting Initiative) Standards.

The document includes relevant information such as the business model of management and organization, policies practiced, main risks generated or suffered and the related management methods, performance indicators, information related to environmental and social issues, relating to personnel, respect for human rights and the fight against active and passive corruption.

For the second consecutive year, it has been drafted according to the comprehensive reporting option (an option adopted by only 3% of Italian companies that draw up a Non-financial Statement) entailing maximum level of coverage and alignment with the requests of GRI standards. Disclosure has been integrated in 2020 with the requests of the new GRI Tax 207 providing a broad focus on tax aspects.

In addition, the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD), which Intesa Sanpaolo joined in October 2018 for the voluntary, transparent reporting on risks and opportunities related to climate change, were taken into account. The indicators provided for by the Sustainable Accounting Standards Board (SASB) were also considered.

Finally, the Group's progress on the United Nations Sustainable Development Goals (SDGs) and PRB (Principles for Responsible Banking) is described.

The CNFS is a tool reflecting the commitment and results reached by the Group in ESG issues (environmental, social and governance). It adheres to the GRI principles and standards in line with stated objectives and values, responding to the expectations of its stakeholders who are involved in a structured process of listening and dialogue.

It begins with a letter to stakeholders signed by the Managing Director and CEO and by the Chairman of the Board. An Executive Summary is introduced, highlighting the main results achieved by the Group and collecting the main performance indicators and actions taken to deal with the COVID-19 emergency, considering the impact the pandemic had on our country and on the Group's performance and non-financial indicators.

The document goes on with a section dedicated to identity and profile, including the commitment to the United Nations Sustainable Development Goals Group (SDGs), it describes the governance and risk management systems, then examines the relevant issues, covered in the various sections of CNFS including integrity in business conduct, society, people of the Group, environment and climate change, human rights.
For each relevant theme it reports the projects, indicators, actions, results obtained and  objectives set out in the 2018-2021 Business Plan, enhanced also in a dedicated section.

In addition to including a table of reference to the references of the reporting in response to the recommendations of the TCFD and the results of the self-assessment of the Bank answering the requirements raised by the United Nations Principles for Responsible Banking (PRB), beginning in 2020 the document includes an index of  SASB indicators and their coverage.

The document also includes the assurance statement by the independent auditor KPMG.

All company structures contributed to the drafting of the 2020 Consolidated Non-financial Statement and to dialogue activities with stakeholders through the Sustainability Managers, identified for each Division/Governance Area, and the CSR Delegates who are appointed by the various heads of Group areas and companies, and work in close contact with the CSR structure.

This document was finalized taking into account the needs of blind people to be read and navigated through assistive technologies and based on the accessibility rules certified by the LIA Foundation (Accessible Italian Books).

This year the scope of the document was expanded to include the UBI Banca Group. In order to ensure comparability with previous years, the CNFS Statement presents both the data relating to the 2018-2020 trend of the Intesa Sanpaolo Group alone (excluding UBI Banca) and the 2020 data with reference to the new scope of the Intesa Sanpaolo Group, which includes UBI Banca. In particular, with regard to 2020, the flow data relating to UBI Banca are included with reference to the last 5 months of 2020, i.e. from the date of acquisition, while all other data are stated as at 31.12.2020. The UBI Banca Group has also drawn up its own Consolidated Non-financial Statement 2020.

The actions and results achieved in 2020 and reported in the CNFS, take into account the extent of the Group's commitment to sustainability, which is increasingly at the heart of the choices and evaluations of our stakeholders, highlighting how, even in the context of the extraordinary emergency of 2020, Intesa Sanpaolo, confirmed its ability to fulfil its role as a social accelerator and confirmed the vocation of support to the country with a commitment that has combined public measures with concrete interventions.


Consolidated Non-financial Statement as at 30 June 2021

Intesa Sanpaolo for the third year in a row is one of the very few banks in the world to voluntarily publish an infra-annual non-financial report. 


Consolidated Non-financial Statement 2020

The annual document reporting on the Group's performance in the ESG (environmental, social and governance) field. 


Archive - Consolidated Non-financial Statement

In this section you can find the archive of the Consolidated Non-financial Statement, The Group's Social and Sustainability Reports from 2003 to the present day.

Read more
Consolidated Non-financial Statement 2020: 
Version in chapters
Letter to stakeholders
Executive Summary
Identity and Profile
Governance and Management of Risks
Environment and Climate Change 
Human Rights
Improvement objectives
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