The results are business approaches and techniques that are regenerative of the “natural capital”, and a transformed business model, less exposed to the variables and risks of resource availability, price fluctuations and operational discontinuity across long value chains.
Ensuring that people – their needs and the ways they live – are the drivers of innovation is also key to sustainable business, said Luigi Ruggerone, Head of Trend Analysis and Applied Research, and Tellini’s colleague at the Intesa Sanpaolo Innovation Center.
“Our mission is to explore new technology and ideas, and identify the innovation which will prevail,” he explained. The center’s Artificial Intelligence (AI) and Neuroscience (NS) laboratories research new possibilities, their potential uses and their value for the bank and its stakeholders.
“The main objective of technology must be to make lives better,” said Ruggerone. “That might be robots to help children with autism dress independently, or the use of AI to help clients produce modelling to forecast climate conditions.”
While Ruggerone’s job brings many exciting ideas to his attention, he highlighted two trends he considers particularly important in creating new opportunities as industries and societies strive for greater sustainability.
The first is technology supporting human health and life cycle. “This will help society to become healthier and better protected from disease, and give assistance to those in need,” he said. The use of AI in the critical work of sequencing the COVID-19 genome is a recent example.