The Network of Social Responsibility Delegates was established in 2007 and is a pivotal element of the self-responsibility model upon which the implementation of the Intesa Sanpaolo Code of Ethics is based.
It is a permanent network, coordinated by the Corporate Social Responsibility Service, which has the task of sharing the experiences of departments where Delegates operate and reporting any significant and transversal situation concerning social and environmental responsibility to the Managers of the Head Office Departments, the Divisions and the Group Banks.
Delegates collaborate with the Corporate Social Responsibility Service in order to identify the social responsibility objectives of the reference departments, manage the relations with stakeholders, monitor current projects, draw up the Consolidaten Non-financial Statement and identify and manage cases of non-compliance with the Code of Ethics. The Network counts approximately 47 Delegates across all Departments and Group Banks in Italy and 11 Delegates from the International Subsidiary Banks.
The CSR Delegates Manifesto
- We share experience, strenght and individual talents ad to harmonise different roles and inspire fresh thought
- We generate authentic relationships in which thoughts and actions express their real meaning
- We welcome changes even when symbols and certaintes change, by accepting continuous challenges and searching for new perspectives
- Using energy motivation and experience we transform shared values into concrete actions and sustainable results.
In 2018 two training meetings were held with the CSR Delegates of the Foreign Banks, one in May and one in November. The May meeting was dedicated to the topic of spreading the culture of responsibility, while the November meeting focused on the ISO 26000 Guidelines; within it a workshop was organized on the theme "The future of stakeholder engagement".
The network has participated in the design of training initiatives on CSR issues. In fact, a Collection of 9 Formative Objects on the values and principles of the Code of Ethics was designed and realized. The Collection, available on the training platform “Apprendo” from February 2018, is destined initially to a basin of 50,000 collaborators of the “Banca dei Territori” and then to be extended to all the other structures of the Group. A new collection - relating to six sustainability issues - was also designed and launched to strengthen the knowledge and awareness of CSR issues among people, and will be made available in early 2019.
The Delegates’ presence in some work groups, set up within the Bank from time to time, enables us to keep a close check on some of the topics at hand, also during the planning stage of the activities.