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UN's Sustainable Development Goals (SDGs)

Intesa Sanpaolo participates in the Global Compact initiative and is an active member of the community of businesses that support the UN’s Sustainable Development Goals, set by the Un's 2030 Agenda and signed by 193 countries, including Italy, at the end of 2015. 

SDGs in Intesa Sanpaolo

No poverty

Main actions in 2020:

  •  approximately 470 million euro was granted to support social enterprises and the third sector
  • approximately 16 million euro to support over 750 projects carried out by non-profit organisations
  • approximately 85 million euro was granted for microcredit or anti-usury projects, in Italy and abroad
  • Intesa Sanpaolo Programme for disadvantaged people, which has allowed between 2018-2020, for 16.1 million meals, more than 994,000 beds, around 228,000 medicines and 178,000 items of clothing to be offered.

Main objectives:

  • Scale-up the “Cibo e Riparo per le persone in difficoltà” (Food and Shelter for disadvantaged people) initiative by allocating funds for 10,000 meals a day, 6,000 dormitory beds a month and 3,000 medicines and clothes a month within 2021
  • Intesa Sanpaolo Fund for Impact which will enable the disbursement of loans totalling 1.25 billion euro (with an increase in lending capacity to around 1.5 billion euro following the acquisition of UBI Banca) over the 2018-2021 period to sections of society who find it hard to access credit despite their potential.
Health and well-being

Main 2020 actions:

  • 100 million euro donated to strengthen the National Health Service via the Civil Protection Department
  • 350,000 euro to the National Association of Alpine Regiments to accelerate the construction of a field hospital in Bergamo
  • As part of the Generation project, 102,409 doctors and nursing staff participated in the training programmes on management of emergencies connected with COVID-19.
  • 1 million euro allocated by the Charity Fund to support scientific research on COVID-19
  • Free extension of ISP health insurance to cover COVID-19
  • Flexible work extended to over 65,500 people with "digital coaches" to support the switch to remote working and share best practices
  • Voluntary flu and pneumococcal vaccine campaign for Group employees (17,493 flu vaccines and 7,575 pneumococcal vaccines administered)
  • Launch of specific initiatives for the well-being of Group employees, such as Consultation and Support, a service that provides free psychological support, and Carelab, an integrated system of content and tools focused on diets, exercise, energy and emotional well-being
  • Health and safety training: 159,677 hours provided to 33,279 workers in 2020 
Quality education

Main actions in 2020:

  • approximately 12 million hours of training provided to our people
  • With “per Merito”, the first unsecured credit line dedicated to all university students residing in Italy who study in Italian and foreign universities: in 2020 6,446 students received funding and approximately 51,5 million euro was granted 
  • Giovani e Lavoro programme, created in collaboration with Generation Italy, a job orientation project involving over 1,400 companies and training 1,500 young people.
    .

Main objectives:

  • 1 billion euro of investments in training and learning for employees, with the provision of around 46 million hours of training in the 2018-2021 period
  • Continuation of “per Merito” initiative and of the partnership with Generation 
Gender equality

Main actions in 2020:

  • Mamma@work: new subsidised loan to support working mothers financially following maternity
  • Diversity & Inclusion Principles approved
  • Creation of a specific Diversity & Inclusion Operating Committee to align, discuss and share D&I initiatives with all structures
  • Extended to more than 1,200 managers, the Diversity & Inclusion objective into the assessment system, that accounts for 10% of the total evaluation
  • Support to female entrepreneurship with Business Gemma that allowed to disbursed 93 loans, making a total of 3.2 million euro.

Main objectives:

  • Dedicated initiatives to fully ensure diversity and inclusion are promoted.
Affordable and clean energy

Main actions in 2020:

  • Disbursment of approximately 1.985 million euro to the green economy
  • The proceeds of the 500 million Green Bond issued in 2017, 60.5% of which being allocated to photovoltaic power, 13.3% to wind power, 9.3% to hydroelectic power, 15.1% to bioenergy and 1.8% to energy efficiency, financed 76 projects with an annual saving of more than 460,000 tonnes of CO2 emissions
  • Zero-emission electricity amounted to 84.3% of total consumption.


Main objectives:

  • An increase in the use of renewable energy sources, from 76% at the end of 2012 to 81% by the end of 2022.
Decent work and economic growth

Main actions in 2020:

  • Approximately 87 billion euro in new medium/long-term loans was disbursed, over 77 billion euro of which in Italy and around 63 billion euro of which to households and SMEs
  • Employment protection: 1,400 people were retrained and reassigned to priority activities
  • Agreements were signed with the Trade Unions for the pay-out of the Variable Result Bonus (VRB)
  • Development of internal talents trough the International Talent Program (310 Talent in 2020)
  • The Renaissance Programme consists of grants and impact loans to help micro businesses and start-ups in specific communities get back on their feet and develop their business models following the COVID-19 pandemic, leveraging on development and innovation projects. Activated in Bergamo (30 million euro, in collaboration with the Municipality of Bergamo) and Florence (50 million euro, in collaboration with Fondazione CR Firenze)
  • Flexible work extended to more than 65,500 people. Group health fund: 130 million of intermediate healthcare services net of excesses.

Main objectives:

  • New medium- to long-term loans disbursed to the real economy and totalling around 250 billion euro
  • Hiring of at least 1,650 people in the 2018-2021 period to support the growth of the core business and facilitate generational change, and reassignment of excess capacity (5,000 people) into new high-value added initiative
  • Support for well-being and valuing of people (24,000 employees to participate to flexible work)
  • Talent enhancement (International Talent Program will involve 500 resources by 2021)
Industry, innovation and infrastructure

Main actions in 2020:

  • around 10.3 million multichannel customers, equal to around 88% of total customers
  • 11.5 million digitised transactions in 2020 
  • about 85% of products available on multi-channel platforms
  • around 60% of activities digitised (35% in 2019)
  • Supporting production and innovation, Intesa Sanpaolo Innovation Center has developed start-up enhancement programs (1,400 start-ups analyzed, activated 8 acceleration programs out of 155 of these, presented to potential investors). Through Nova+ funding, 28 innovation projects for more than 30 million euros are financed. 

Main objectives:

  • 2.8 billion euro of investments in 2018–2021 to complete the digital transformation
  • 70% of activities digitized in 2021 (10% in 2017)
  • Increase the % of sales on digital channels (15% in 2021 from 2% in 2017).
Reduced inequalities

Main actions in 2020:

  • The projects to encourage the inclusion of people with intellectual disabilities and people diagnosed with autism or autism spectrum disorder, continued
  • The commitment to the issue of dyslexia continued: in December 2018 Intesa Sanpaolo was the first bank in Italy to be certified Dyslexia Friendly.

Main objectives:

  • Launch of dedicated initiatives to fully promote diversity and inclusion (e.g. gender, age, nationality, religion, personal and social conditions)
Sustainable cities and communities

Main actions in 2020:

  • Support to households affected by natural disasters and emergencies through payment suspension programmes for mortgages on affected properties totalling 0.5 billion euro and subsidised loans amounting to over 163 million euro 
  • Promotion of culture for social cohesion: the project for the fourth Gallerie d’Italia venue was presented in Turin in January, the Bank accelerated the production of online content on the Gallerie d’Italia website and social channels. - In the months in which they were able to open, the Gallerie d’Italia welcomed around 210,000 visitors and in the first months of the year, before the pandemic.

Main objectives:

  • Proactive management of the Group’s artistic, cultural and historical heritage and promotion of art and culture in Italy and abroad
Responsible consuption and production

Main actions in 2020:

  • Circular Economy development: we have allocated a credit fund of up to 5 billion euros for the period 2018-2021 (subsequently increased to 6 billion euro following the acquisition of the UBI Group), aimed at companies that adopt the circular model in innovative ways, giving them the best conditions of access to credit. The criteria for investing in Circular Economy were defined together with the Ellen MacArthur Foundation. At the end of 2020, the plafond provided 1.5 billion euro (2.2 billion euro since it was launched)
  • Launched in collaboration with Fondazione Cariplo, the Circular Economy Lab with the goal of supporting and assisting the transformation of the Italian economic system, accelerating the transition to the Circular Economy
  • In December 2020 Intesa Sanpaolo published the first report on the use of the proceeds from the 750 million euro Green Bond issued in 2019 and focused on the Circular Economy, fully allocated during the first year, with annual savings of over 255,000 tonnes of CO2 emissions, corresponding to 341 tonnes per million euro.

Main objectives:

  • Allocation of a dedicated plafond and launch of an investment fund for the Circular Economy.
Climate action

Main actions in 2020:

  • Environment and Climate Change: all the actions carried out in 2020, in line with the Environmental Plan, confirm the Group's commitment to reducing its environmental footprint. In 2019, Scope1 + Scope2 greenhouse gas emissions decreased by 13.1% thanks also to the reduction in the use of the company’s business premises
  • Following the integration of UBI in the Group, the Climate Change Action Plan was updated in 2020 with the revision of the 2012 baseline and also confirming the medium- and long-term emission reduction goals established by the original Plan within the new corporate structure. In addition, with regard to renewable energy a new goal of purchasing 89% of electricity from renewable sources by 2022 was established
  • In 2020 electricity consumption from renewable sources already amounted to 88%.

Main objectives:

  • The Climate Change Action Plan, Intesa Sanpaolo’s Multi-Year Environmental Sustainability Plan, envisages a reduction of 37% in CO2 emissions in the 2012-2022 period
  • In January 2020, Intesa Sanpaolo undertook to make available a programme for the disbursement of 50 billion euro in Italy to the European Green Deal over the next few years.

 

Peace, justice and strong institution

Main actions in 2020:

  • Combating corruption: we consider combacting a very important priority. In May 2019 Intesa Sanpaolo was among the first banks in Europe to receive the certificate of compliance of its anti-bribery management system with UNI ISO 37001 international standards.
  • In 2020 training to prevent corruption and money laundering involved 74,511 employees for a total of approximately 361,000 hours provided.
  • Activities to monitor the compliance of the detailed regulation on areas of greatest risk with the principles defined in the Group Anti-Corruption Guidelines continued.

Main objectives:

  • Continuation of the alignment of internal regulations with the Anti-Corruption Guidelines and verification of the adoption of the Anti-Corruption Guidelines by the Group’s Italian and international companies
  • Feasibility study for the development of indicators designed to monitor the process and formalisation of the first second-level controls in the areas identified as being at the greatest risk of corruption.

SDGs and material issues

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