UN's Sustainable Development Goals (SDGs)

2025 main results/cumulative value since 2022:

• Support to address social needs: over the 2023-2025 period, €1 m of contribution already deployed to fight poverty and reduce inequalities and establishment of a dedicated unit, Intesa Sanpaolo per il sociale, focused on reducing inequalities and promoting social inclusion.
• Food and shelter for people in need: over 68.2 million actions carried out (2022-2025) with ~56.5 million meals, ~4.6 million dormitories/beds, ~6.4 million medical prescriptions and 730,000 items of clothing provided.
• Giovani e Lavoro programme: over 5,600 young people trained since Giovani e Lavoro program’s launch (2019); more than 700 young people trained in 2025 across 28 classes; approximately 2,500 companies engaged since the program began in 2019.
• Social housing: in the 2022–2025 period, approximately 7,000 housing units were promoted, including social housing and student accommodation; new partnerships were established with leading industry operators to support the MilanoSesto project; financial and advisory support was provided for the redevelopment of the Porta Romana railway yard in Milan, including the construction of the Olympic Village.
• Social lending: €26.7 bn in the 2022–2025 period (€6.3 billion disbursed in 2025).
• Loan to the third sector: €1.2 bn disbursed in the 2022–2025 period (€345 million in 2025).
• Fund for impact: approximately €127 million made available in 2025.
• Loans for urban regeneration: €1.5 bn allocated in the 2022–2025 period (€34 million in 2025).

2025 main results/cumulative value since 2022:

• Up to 120 remote workdays per year, extendable to 140 in specific cases.
• A four-day work week (nine-hour days) on a voluntary basis, with no salary reduction.
• Ascolto e Supporto, the psychological support service available to all employees in Italy and abroad: ~3,000 sessions reported in 2025.
• ISO 45003 certification for psychological health and safety management at work confirmed in 2025.
• Strengthening the network of corporate and partner nursery services in Bergamo, Brescia, Florence, Milan, Moncalieri, Naples, Rome, and Turin, during 2025, hosting more than 300 children.
• In 2025, ~23,000 Group’s people engaged through more than 75 People Care special well-being initiatives, both in-person in 21 locations and via streaming.
• In 2025, ~54,000 Group’s people used the CareLab service via platforms, apps and web apps; in 2025, the service recorded over 760,000 views (+41% compared to 2024).
• In 2025, expansion of Energy corners, reaching a total of 99 across 39 company locations.
• In 2025 the corporate gym network expanded: in addition to the Brescia, Milan (Via Gioia 22) and Turin (NCD) locations, three new facilities were added in Milan (Via Bisceglie and Milano Centre) and Moncalieri, resulting in a total increase of users of over 60%.
• In 2025, a total of 76,099 people were trained on Health and Safety (66,732 in 2024).

2025 main results/cumulative value since 2022:

• ~56 million hours of training provided in the 2022-2025 period (approximately €15.4 million in 2025)*.
• 9,327 people in the 2022–2025 period (over 2,400 in 2025) involved in the upskilling/ reskilling initiatives.
• 1,054 Group’s people in the talent programmes (2022-2025) of which 986 have completed or are currently completing the development program.
• 43,126 Group’s people involved in the Job Communities initiative (2022-2025).
• Launch of the Corporate Academy, focused on transformative training to support role evolution, employability, and the professional growth of Group employees.
• Giovani e Lavoro Programme: over 5,600 young people trained since Giovani e Lavoro programme’s launch (2019); more than 700 young people trained in 2025 across 28 classes; approximately 2,500 companies engaged in total.
• Per Merito: in 2025, ~€125 m made available through to over 18,150 students.
• 16 ESG Laboratories opened in the 2022-2025 period.
• In 2025, 750,000 visits to the Intesa Sanpaolo Gallerie d’Italia, of which 143,000 kids and teenagers; free educational and inclusive activities: ~5,000 visits and workshops for schools, ~109,000 children and young participants; ~750 itineraries for disabled and people exposed to fragile contexts (~9,700 participants); Museums as community spaces: 840 visits and activities for adults and families ( ~13,700 participants); 510 cultural events and initiatives (~36,100 participants).

* The figures are shown on the basis of a recalculation that takes into account training effectiveness parameters, resulting in increased value for hours of learning provided remotely.

2025 main results/cumulative value since 2022:

• In the 2022-2025 period 26 male (49%) and 27 female (51%) were appointed in senior positions; based on the organisational structure effective on 31st December 2025, the female presence within the senior positions amounted to 29.4%.
• ISPROUD LGBTQ+, in 2025, reached 1939 members in Italy and abroad.
• In 2025, the “Disability & Citizenship – ARTICLE19” community reached approximately 900 members in Italy and abroad.
• Intesa Sanpaolo is: i) the leading Bank worldwide among the 100 most inclusive and diversity-conscious workplaces in the FTSE Diversity & Inclusion Index 2025 , where it also ranks seventh globally, as well as the first and only banking group in Italy; ii) the first major Italian banking group to obtain the certification for gender parity Prassi di Riferimento (PDR) 125:2022, renewed in 2025; and iii) the first Italian Bank and among the first banks in Europe to obtain the Gender Equality European & International Standard (GEEIS) – Diversity Certification; iv) included in the Equileap Top Ranking 2026 among the 100 best companies in the world for gender equality.
• Social lending: €26.7 billion disbursed in the 2022–2025 period (€6.3 billion disbursed in 2025).
• Regarding the Mamma@Work, in 2025, €1.5m were granted to over 220 mothers.

2025 main results/cumulative value since 2022:

• Financed emissions reduction: from 2022 to 2024, interim 2030 targets were set for the highest-emitting sectors and those of greatest relevance to the bank; in these sectors, a 12% reduction was observed between the end of 2024 and the end of 2025.
• Own emissions reduction (2025): -39% Scope 1 and 2 emissions compared to 2019; 95.3% of Group electricity purchases coming from renewable sources.
• Intesa Sanpaolo obtained the validation of its emission reduction targets from the Science Based Target initiative (SBTi) in January 2025, following the submission of documentation in March 2024.
• ~€89.4 bn* the new lending disbursed in support of the green economy, circular economy and ecological transition in 2021-2025 (including Mission 2 NRRP).
• ~15.2 bn green mortgages disbursed in 2022-2025 (~€6.3bn in 2025).
• Circular economy credit plafond: in 2022-2025, > 1,400 green and circular projects assessed and validated for a total of ~€53.4 bn, of these >€29.7 bn granted in 830 transactions and ~€ 15.9 bn disbursed; in 2025, 300 green and circular projects validated for a total of € 19.5 bn, of these € 9.4 bn granted by the Group in 188 transactions and disbursed €3.3 bn.
• As of December 2025, €8.7 bn the Bank’s outstanding Green Bonds, representing ~18.4% of its publicly issued institutional bonds.
• In 2022 – 2025 period, launch of 16 ESG Labs (Brescia, Padua, Venice, Bergamo, Cuneo, Bari, Taranto, Rome, Naples, Palermo, Milan, Turin, Florence, Macerata, Chieti and Genoa).
• €169.2 6bn of AuM in Eurizon funds under Articles 8 and 9 SFDR with a penetration of 75.4% of total funds’ assets in 2025.
• In 2025, 763 engagements were conducted by Eurizon (35% on ESG topics).
• In 2025, 83 and 40 engagements were conducted respectively by Fideuram Asset Management SGR (up to 30/06/2025) and Fideuram Asset Management Ireland (84% and 100% on ESG topics).
• ESG Ambassador role established in the Private Banking Division: 33 Private Bankers selected for the pilot phase, completed in 2025.
• Development of a Policy on Biodiversity and Nature, published in 2025.
• Launch of the “CO2 Mitigation Solutions”, an engagement initiative aimed at supporting companies in defining multi-year CO2 reduction pathways.
• Paper purchased (2025): 3,324 tonnes (−10.1% vs 2024). 
• ISO 14001 and 50001 certified scope: 100% of Intesa Sanpaolo site. 

* Starting from 2024, the figure also includes the cumulative 2022–2024 amount of transition financing related to the Group’s foreign operations

2025 main results/cumulative value since 2022:

• In the 2021-2025 period, a total of 5,900 professionals hired.
• In the 2022-2025 period a total of 9,327 people were involved in the upskilling/ reskilling initiative; over 2,400 people involved in 2025.
• In 2025, 1,054 people involved in the “Talent Program” and “Key People” programmes (107 men and 92 women participated in the talent programs).
• In 2025, Intesa Sanpaolo recognised as Top Employer Europe 2026 and confirmed Top Employer Italy, respectively for the second and fifth consecutive year.
• Over 5,600 young people trained since Giovani e Lavoro programme's launch (2019); more than 700 young people trained in 2025 across 28 classes; approximately 2,500 companies engaged overall; in 2025, over 4,000 schools and more than 28,000 students involved in educational inclusion programs.
• In 2025, approximately €86.1 billion disbursed, of which about €56.3 billion in Italy.
• €169.2bn of AuM in Eurizon funds under Articles 8 and 9 SFDR with a penetration of 75.4% of total funds’ assets in 2025.
• In 2025, 763 engagements were conducted by Eurizon (35% on ESG topics), exceeding the stewardship target, reaching 75.6% of the financed emissions of the in-scope portfolio.
• In 2025, 83 and 40 engagements were conducted respectively by Fideuram Asset Management SGR (up to 30/06/2025) and Fideuram Asset Management Ireland (84% and 100% on ESG topics).
• ESG Ambassador role established in the Private Banking Division - 33 Private Bankers selected for the pilot phase, completed in 2025.
• In 2025, with regard to the BdT Division, a total of 802 thousand multi-channel surveys were conducted to calculate the NPS. The results of surveys were: NPS Retail: 48; NPS Exclusive: 47 ; NPS Businesses: 30; NPS Third Sector: 34; NPS Agribusiness: 24.

2025 main results/cumulative value since 2022:

• Continuous enhancing of Isybank, that offer customers a faster, more streamlined approach, emphasizing simplicity, immediacy, and lower costs compared to traditional banking. 
• 904 projects launched by Intesa Sanpaolo Innovation Center (ISPIC) in the 2022- 2025 period (258 projects launched in 2025). 
• €199 m invested by Neva SGR in the 2022-2025period (more than €80 m in 2025). 
• 40 research projects launched in the 2022-2025 period (24 ongoing projects in 2025 on AI, neuroscience and robotics, with 13 launched in 2025). 
• Approximately 135 corporates have participated in open innovation programmes, and over 30 circular economy transformation programs implemented for businesses and institutions. 
• In the 2019-2025 period, over 270 startups were accelerated, over 650 collaborations and proofs of concept were realized, more than €190 m in capital was raised, and 1150 new hires were made. 
• Over 140 positioning and matchmaking events organised in the 2022- 2025 period (over 30 in 2025), involving over 19,000 participants and approximately 60,000 participations since 2022. 
• In 2025, 435,482 hours of training on cybersecurity, involving 86,764 Group’s people. 
• In 2025, within the Corporate Academy, the AI & Data Faculty was launched, with 42,905 participants, dedicated to developing skills in artificial intelligence and data management. 
• €1.5 billion in new financing for investments in housing, sustainable services and infrastructure in the 2022-2025 period (of which €34 million in 2025), including projects related to hospitals, smart mobility, broadband networks and education. 
• Approximately 7,000 housing units promoted in the 2022-2025 period across social housing and student housing, with new strategic partnerships for urban regeneration projects such as MilanoSesto and the redevelopment of the former Porta Romana railway yard (including the Olympic Village). 
• The “Restituzioni” program dedicated to the restoration and enhancement of national cultural heritage, in collaboration with the Ministry of Culture. 
• In 2025, the Gallerie d’Italia recorded approximately 750,000 visits, including around 143,000 children and young people. 
• Free educational and inclusive activities: approximately 5,000 school visits and workshops, involving about 109,000 children and young people; around 750 programs for people with disabilities or in vulnerable contexts, with approximately 9,700 participants. 
• Museums as community spaces: approximately 840 visits and activities for adults and families (around 13,700 participants) and about 510 cultural events (approximately 36,100 participants). 

2025 main results/cumulative value since 2022:

• Training on anti-corruption and antimoney laundering is mandatory and follows multi-year cycles, also according to local regulations. In 2025, 87,113 Group’s people (96% of the total) were provided with a total of 425,194 training hours. 
• In 2025, there were no cases of disciplinary measures related to corruption incidents. There were no dismissals due to corruption. There were no significant penalties for noncompliance with laws or regulations relating to corruption. 
• Continuous commitment to domestic and international initiatives, partnerships and strategies. 
• The Group is certified under the international standard UNI ISO 37001:2016 (Anti-bribery management systems), with certification renewed in 2025 and valid until 2028. 
• In 2025, 8 ESG audits were carried out within the scope of the ESG Programme, all of which yielded positive results. 
• In 2025, 69,474 Group’s people trained on free competition (76.5% of the total) and 1,291,710 hours provided. 
• In 2025, 74,618 Group’s people trained on privacy protection (82.2% of the total) and 106,361 hours provided. 
• In 2025, 74,371 Group’s people trained on customer protection (81.9% of the total) and 1,615,440 hours provided.