Health and wellbeing
Health and safety
Intesa Sanpaolo has long adopted an Occupational Health and Safety Management System compliant with the most advanced international standards. The risks to the health and safety of the Group’s people are assessed according to a multidisciplinary approach, considering the combined effect of the work environment, processes, equipment, and the subjective conditions of workers.
UN SDG SUPPORTED
Another important aspect is the Group’s focus on the mental health and well-being of all employees. A key initiative is ‘Ascolto e Supporto’ (‘Care Connect’ for the International Banks perimeter), the Group’s psychological support service launched in 2020 in Italy and extended abroad in 2023.
More than 3,000 sessions has been reported in 2025.
Health and Safety Management System Certification
UNI ISO 45001:2018
Intesa Sanpaolo prioritises workplace safety through its health & safety structure, ensuring full compliance with Legislative Decree 81/08 and Group policies approved by the Board of Directors. The Group’s Occupational Health and Safety Management System covers 100% of its people and adheres to both national and international regulations and holds certifications, including ISO 45001.
ISO 45003
For the third consecutive year, the Group has also obtained the ISO 45003 certification for psychological health and safety management at work, specifically for mitigating psychosocial risks.
Mitigation measures are classified based on the level of intervention: primary, secondary, and tertiary prevention, with an assessment of their scope and risk significance. ISO 45003 currently applies only to Intesa Sanpaolo and three companies within the Insurance Division (Intesa Sanpaolo Assicurazioni, Intesa Sanpaolo Protezione and Fideuram Vita).
Health and Safety Training
A year of sustainability
Last updated 23 July 2026
