Cybersecurity

Intesa Sanpaolo pays particular attention to strategic importance of ESG principles, integrating them into all its activities, including information protection and cybersecurity.

This commitment strengthens the cyber resilience of the overall country system, promoting trust among stakeholders and contributing to economic and social stability. 

Cybersecurity is managed through an integrated and sustainable model, divided into three main macro-areas: Direction, Control and Active Supervision.

UN SDGs SUPPORTED

Cybersecurity activities follow common guidelines across the Group, contributing to responsible governance and organizational resilience. The management model is reviewed annually or according to regulatory and technological changes, according to the principle of continuous improvement. In addition, the cybersecurity structure carries out strategic intelligence activities to proactively identify and manage relevant risk scenarios, to protect the Bank, the stakeholders and the economic-social system. 

The Group also acts in collaboration with the authorities to combat the new techniques used by fraudsters and uses every channel to raise customer awareness to actively deal with phishing attempts and remember that credentials are personal, must be well guarded and must not be communicated to third parties. Cyber Awareness communications have been extended to all customers, in order to prevent fraud and scams deriving from social engineering techniques and the spread of malware.

*Training hours defined as the duration of the teaching units used