Third quarter 2025 results: statement by CEO Carlo Messina
31 October 2025
Carlo Messina, CEO of Intesa Sanpaolo, commented on the Group’s results for the first nine months of 2025: “The strong results achieved confirm Intesa Sanpaolo’s position among Europe’s leading banks for financial strength and value creation, delivering one of the sector’s highest shareholder returns”.
With €42.7 billion in loans disbursed to households and businesses in Italy in the first nine months of 2025 (+40% versus the same period in 2024) and €63.4 billion across the Group (+31%) Messina confirmed the Bank’s close relationship with Italy’s enterprises and local communities.
He reaffirmed the Bank’s commitment to continuing to play its part in supporting Italy’s growth, “convinced that a solid and sustainable banking system is a value shared by all — one that strengthens the system’s stability and its ability to support households and businesses”.
Messina also recalled Intesa Sanpaolo’s “broad social commitment — a long-term programme to reduce inequality and support people in difficulty across Italy”. He notes that the “widening of social divides is a defining challenge of our time and must be addressed through a shared effort by private actors and public institutions, grounded in a sense of collective responsibility”.
Recalling the 1,000 people dedicated to implementing the Bank’s social-cohesion programme - a €1.5 billion set of initiatives to be completed by 2027, €900 million of which have already been carried out – Messina underlined that the enduring sense of responsibility toward society and the communities served by the Bank “defines Intesa Sanpaolo, grounded in our long-term shareholders and the shared values of our people”.
“The strong results achieved in the first nine months of 2025 confirm Intesa Sanpaolo’s position among Europe’s leading banks for financial strength and value creation, delivering one of the sector’s highest shareholder returns. Equally important is our broad social commitment — a long-term programme to reduce inequality and support people in difficulty across Italy. Through these actions, we help build a more inclusive society while reinforcing the economic fabric that underpins it.
“Every day, around 1,000 of our people are fully dedicated to implementing our social cohesion programme — a €1.5 billion set of initiatives to be completed by 2027. So far, projects worth €900 million have already been carried out in support of individuals and communities most in need.
“Since 2022, we have carried out more than 64 million individual interventions — providing shelter, medicines, and food — and supported the non-profit sector, vulnerable people, and urban-regeneration projects with around €25 billion through dedicated social-lending initiatives.
“The widening of social divides is a defining challenge of our time. We believe it must be addressed through a shared effort by private actors and public institutions, grounded in a sense of collective responsibility.
“We have responded with tangible action in every circumstance — from the pandemic to natural disasters. A deep and enduring sense of responsibility toward society and the communities we serve defines Intesa Sanpaolo, grounded in our long-term shareholders and the shared values of our people.
“It is the quality of our people that makes it possible to deliver solid, sustainable results and to foster social cohesion. I am proud of what we have achieved together and thank them once again for their outstanding contribution.
“We will continue to play our part in supporting Italy’s growth, convinced that a solid and sustainable banking system is a value shared by all — one that strengthens the system’s stability and its ability to support households and businesses.
“In the first nine months of 2025, we disbursed €42.7 billion in loans to households and businesses in Italy (+40% versus the same period in 2024) and €63.4 billion across the Group (+31% year on year), confirming our close relationship with Italy’s enterprises and local communities.
“We allocated close to €5 billion to our people. Of the €5.3 billion in cash dividends accrued in the period, 35% – nearly €2 billion – will go to Italian households and our shareholder Foundations. These funds have particular significance for their positive impact across Italy’s communities, amplified by the initiatives of our shareholder Foundations. Taxes for the nine months totalled around €4.6 billion, confirming Intesa Sanpaolo’s exceptional contribution to public finances and to the real economy.
“Net income for the first nine months totalled €7.6 billion, including €2.4 billion in the third quarter. For full-year 2025, we expect net income well above €9 billion, supported by a balanced contribution from all business areas and by the Bank’s strong potential for organic growth.
“In 2025, we are returning around €8.3 billion to shareholders, including the €3.2 billion interim dividend to be paid in November. This confirms one of the highest levels of shareholder remuneration in the European banking sector. Further capital distributions will be quantified at year-end.
“Customers are at the centre of our strategy and growth outlook. Their confidence in the Bank’s strength — together with the close relationships they maintain with our credit and advisory professionals — remains a key driver of our growth, which we aim to strengthen further through digital tools and proximity-based services.
“In a context of market volatility and declining interest rates, the Bank faces challenges from a position of strength, supported by a resilient, efficient, and well-diversified business model. Customer savings entrusted to us now exceed €1.4 trillion, up €33 billion in one year.
“Intesa Sanpaolo remains among the Eurozone leaders in the contribution of commissions and insurance business to total revenues — a distinction that reflects the strength and quality of our diversified business model.
“Strict cost discipline allows us to maintain one of the highest levels of operating efficiency in Europe, with a cost/income ratio below 39%. The cost of risk remains very low, consistent with our “Zero NPL Bank” status — clear evidence of the quality and solidity of our credit-management model.
“Capital generation remains robust, with a CET1 ratio around 13.9%, up about 105 basis points in nine months, confirming the Bank’s ability to generate capital solidly and consistently. This strength enables us to support the Group’s development and deliver significant distributions to shareholders.
“Technological innovation is another key factor in our success. We have already invested €5 billion in cutting-edge technology and hired around 2,350 specialists, positioning the Bank among Europe’s leaders in digital transformation — with projects ranging from the development of isybank to the adoption of AI-based solutions that enhance efficiency and service quality. isybank, our digital bank launched just two years ago, has surpassed one million customers, with adoption and satisfaction levels continuing to rise.
“We are strongly committed to the environmental transition: from 2021 to the first nine months of 2025, we have provided nearly €85 billion in support of the Green Economy, including over €15 billion for the circular economy — confirming the Bank’s role as a driver of sustainable finance. Ninety-five percent of our electricity consumption comes from renewable sources.
“Our well-diversified business model, strong capital position, and ability to generate income are the pillars of Intesa Sanpaolo’s success. We are confident that the potential already present within the Group will continue to strengthen our European leadership and our capacity to create sustainable value for all stakeholders as we approach the presentation of our new Business Plan.”
Milan, 31 October 2025
Last updated 31 October 2025 at 13:31:49