People enhancement

Diversity and inclusion

Intesa Sanpaolo has always been committed to promoting an inclusive and diverse working  environment thanks to a set of dedicated initiatives.

The Diversity & Inclusion Principles of the Group establish precise commitments to the guarantee of fair opportunities in hiring processes, the promotion to senior roles and appointments to Management positions and in the succession plan for top management roles. The 2022-2025 Business Plan added a fifth commitment to the original four: gender balance in senior positions over the four-year plan time horizon.


Group workforce


Compliance with these commitments is monitored by the D&I Control Room and is supported by training and activities for raising awareness. For example, in 2022 a new edition of a training course on sexual harassment, compulsory for all Group people, was created and over 6,600 people with positions of responsibility were involved in a managerial discussion path on Inclusive Leadership issues.


2022-2025 Target and 2022 results

~50% women in new appointments to senior positions

first and second level reporting below the CEO

60% women in appointments made to senior positions in 2022

first and second level reporting below the CEO

29.1% women in managerial positions (executives and middle managers)

out of the total of women

39.4% women in managerial positions (executives and middle managers)

out of the total of managerial positions

Workforce breakdown by category and gender

Male executives
Female executives
Male middle managers
Female middle managers
Staff in professional areas - Men
Staff in professional areas -Women

Awards received


Gender equality certification
Intesa Sanpaolo is the first major Italian banking group to obtain the gender equality UNI/PdR 125:2022 certification for its commitment to diversity and inclusion according to the criteria set out in the National Recovery and Resilience Plan (NRRP) in Mission 5 “Inclusion and Cohesion
Bloomberg index on inclusion and appreciation of diversity
Intesa Sanpaolo was included in the Bloomberg Gender-Equality Index (GEI) 2022 for the fifth consecutive year, with a score approximately 10 points higher than the average of the global financial sector.
Refinitiv index on inclusion and attention to diversity
Intesa Sanpaolo is also the first bank in Europe, the second globally and the only Italian company among the hundred most inclusive and diversity-conscious workplaces according to the Refinitiv Global Diversity and Inclusion Index, an international index that ranks over 12,000 listed companies globally. The Group ranked sixteenth globally, a marked improvement over the fiftieth position recorded in the previous year

Disability Management

The reference contact within the company to address all problems connected with the world of disabilities and illness is the inter-functional Working Group, created following the Inclusion Agreement of August 2018. Coordinated by the Welfare function, it includes the active participation of over 70 Group’s people representing various corporate structures. The aim is to combine the different professional skills in a team working, in order to support and enhance all employees' contribution in the company. The group periodically meets with the Trade Unions as part of the Welfare, Safety and Sustainable Development Committee to define the initiatives to be undertaken and naturally works in synergy with the Diversity & Inclusion Function.

After the 2019 edition, the second edition of the Higher Education Training course “Disability Manager e mondo del lavoro” (Disability Manager and the working world), organised by Cattolica University of Milan, got underway in November 2022. Dedicated to the members of the working group who subsequently joined it and to a representation of all trade unions, this is an important work tool which lays the foundations for a common language.

The ISPROUD community

2022 marked the official launch of the ISPROUD experience, the community of LGBTQ+ people and allies born spontaneously in 2021 and grown through word of mouth. On 2022, the ISPROUD involving more than 400 people in Italy and abroad who meet periodically to discuss, share ideas and experiences to be translated into tangible project to propose to the company.