Tackling poverty
Lending to families, young people, vulnerable and underserved individuals
Intesa Sanpaolo provides tailor-made financial solutions to facilitate access to credit for vulnerable or disadvantaged people.
UN SDG SUPPORTED

Families and young people
Support for people in vulnerable conditions is achieved through projects and initiatives aimed at promoting financial inclusion and access to credit, including through agreements and synergies with local actors and participation in public and system initiatives.
For young people, Intesa Sanpaolo offers additional forms of economic support to facilitate access to financial services and housing. These include:
- Mutuo Giovani: an offer that helps this segment of customers (under 36) in purchasing a home, financing 100% of the purchase of homes at favorable conditions, facilitating the purchase of a home;
- Guarantee Fund for the First Home: the Intesa Sanpaolo Group adheres to the Guarantee Fund for the First Home, established by the 2014 Stability Law. This fund has been renewed over the years and with Law no. 207/2024 has been extended until the end of December 2027. Thanks to membership in this Fund, the Bank offers support to families through mortgage solutions at favorable conditions for borrowers who meet the access requirements (e.g. single-parent families with minor children);
- XME Conto UP!, a free banking account for minors.
- Flash Up Studio, a prepaid card tailored for university students;
- SMART SAVE, the first of the investment services designed from a digital perspective that allows customers to subscribe to funds starting from 5 euro and to manage all transactions directly via the App. During 2025, 3,188 contracts were signed.
€1.6 billion for Mutui Giovani casa to over 11,900 young people
>17,600 mortgages issued in the First Homa Guarantee Found
€2.2 bn
47,951
signed contracts for XME Conto Up!
Support for people retired, people affected by natural disasters and migrants
In five geographies of the International Banks Division – IBD (Serbia, Bosnia, Moldova, Croatia and Egypt) products dedicated to pensioners are distributed; the volumes disbursed in 2025 amounted to approximately 197 million euro in favour of over 42,700 beneficiaries.
Intesa Sanpaolo is also strongly committed to supporting communities affected by natural disasters, activating dedicated credit lines providing new subsidised loans intended for the restoration of damaged properties. These measures are complemented by suspensions on existing loans, protection initiatives, and preferential, simplified, and expedited procedures. During 2025, more than 6,450 subsidised loans were disbursed for around 987 million euro.
Intesa Sanpaolo continues to offer support for migrant customers also through the Money Transfer service, offered in partnership with Western Union, to meet remittance needs. During 2025, a total of about 29,200 remittances were made with a total of about 22.3 million euro.
A key priority remains the fight against usury, which continues to be a focal point through partnerships with various organizations to provide credit to individuals or small businesses in difficulty.
€987m disbursed for natural disaster demage
with 6,450 subsidised loans
29,200 remittances for migrant clients
total of ~€22.3m
Last updated 20 July 2026