Climate change

Responsible management of resources

According to the Code of Ethics, the Rules for the environmental and energy policy and the Green Banking Procurement rules, the Group’s responsibilities include the careful assessment of the consequences of its activities on ecosystems and the reduction of its environmental footprint.


Certified environmental and energy management system

For years Intesa Sanpaolo has had an Integrated Management System (Health and Safety, Environment and Energy) applied to all instrumental properties within the Italian perimeter. The Management System undergoes periodic internal audit and annually a certification process according to the ISO 14001, 50001 and 45001 standards and surveillance by an independent third party. In 2023 the third party confirmed the validity of all certifications.

Paper and stationery

The extraordinary events of 2020 and 2021, which led to major changes in people’s working habits and methods, and the introduction of new corporate rules on green banking procurement supported a virtuous path of general reduction in paper consumption and the use of materials with a low environmental impact.


-5.4% paper use vs 2022


88.7% of the total purchased eco-friendly paper (including recycled)


4,701 tons of CO2 emissions avoided thanks to lower paper consumption

In 2023, a greater percentage of eco-sustainable stationery material was purchased than in 2022, and in particular around 29.6 tonnes of eco-sustainable stationery, of which 24.1 tonnes of material containing paper (notebooks, post-it notes, folders, etc. ), 4.1 tons of ballpoint pens and the remainder of highlighters and stamps in recycled material and eco-friendly material with the presence of eco-sustainable wood.



Waste management, including collection, transportation, recovery and disposal at external sites, is overseen by third parties in compliance with reference standards and current legislation.

Consistent decrease specially in hazardous waste (-35.6%).
Only 6.8% of the waste produced is destined for disposal (4.9% is sent to landfill), while 93.2% is valorized through preparation for reuse, recovery or recycling operations.

Insights, events and projects for sustainability

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