Intesa Sanpaolo’s 2022-2025 Business Plan: building the bank of the future

The new 2022-2025 Business Plan moves Intesa Sanpaolo into the future and creates the Bank of the next ten years.

The Group aims to be a Wealth Management, Protection & Advisory leader in Europe, distinguished by zero NPLs, by a strong digital push and by a focus on commissions, while continuing to excel in ESG and offering the best professional experience for its People.

Intesa Sanpaolo’s priority for the coming years will continue to be strong and sustainable value creation for all stakeholders.

The four key pillars of Intesa Sanpaolo’s 2022-2025 Business Plan are:

• Massive upfront de-risking: the Group will pursue a structural strategy of de-risking (already launched in the previous Business Plan with significant results) with the ambition to become a Zero-NPL Bank, ranking among the best in Europe in terms of NPL ratios and stock
• Structural cost reduction, enabled by technology: strengthening the Bank’s omnichannel propositions and become the leader in Europe in terms of operational efficiency. To do so, we will create a new digital bank (named isybank) and will continue to invest strongly in technology, including through partnerships with top fintechs and artificial intelligence players
• Growth in commissions, driven by Wealth Management, Protection & Advisory: in addition to strong Wealth Management & Protection capabilities, Advisory will be a key area for value creation in the new Plan. Intesa Sanpaolo will continue to leverage on the Group’s own product factories in asset management, life insurance and protection. The Bank will be a reference partner for all SME & Corporate clients, helping them to fully leverage Recovery Plan opportunities
• Significant ESG commitment, with a world-class position in social impact and strong focus on climate: strengthening the Group’s current leadership in all main ESG rankings, Intesa  Sanpaolo will continue to support the community, with particular attention to those categories most in need, while reinforcing the Bank’s Net-Zero commitments.

People represent the decisive factor in Intesa Sanpaolo’s success: the Group will continue to invest in its talents, encouraging diversity and inclusion, and creating a unique ecosystem of skills to support the evolution of the Bank. The new Plan set the target of equal presence of men and women in new senior leadership appointments.