Diversity equity and inclusion

To pursue the highest level of inclusion, the Group has adopted the Diversity, Equity & Inclusion Principles aimed at valuing each person, ensuring fair treatment and creating an inclusive work environment for everyone. 

Throughout 2025, the DE&I Structure promoted an equal and inclusive work environment that values diversity through the following main initiatives:

- courses on gender-based violence;

- courses on unconscious biases;

- courses on inclusive language;

- courses on dialogue between generations;

- parenting support initiative;

- collaboration with Parks – Liberi e Uguali;

- ‘Parole di tutto rispetto’;

- programme for long-term absentees.

Specifically, the Group enriched its investment to promote a culture of respect and inclusion through initiatives that broadened engagement and encouraged deeper reflection.

The Group actively works to create equal opportunities in the educational sector through various initiatives aimed at breaking gender stereotypes and encouraging young female students to pursue careers in STEM and economics. 

Diversity and inclusion are also highlighted during the D&I Week and through additional initiatives like Women in Finance, Empow(h)er, and the Female Networking Event, which offer young women opportunities to connect with experienced professionals from the Group. 

Intesa Sanpaolo has long been committed to addressing issues related to disability and chronic illness. An inter-functional working group is active in Italy, created following the Inclusion Agreement signed with Trade Unions in August 2018 and in line with the subsequent publication of the DE&I Principles.

The working group ensures that individuals with disabilities can fully enjoy and exercise their human rights, and fundamental freedoms. In 2025, several initiatives were promoted to fulfil this objective. In pursuing its institutional goals, the Group also places particular emphasis on issues and activities that promote the workplace inclusion of people with disabilities or neurodiversity, supporting their development and the opportunity to acquire new skills through specific actions that go beyond the requirements set by law. The following initiatives are currently underway: the inclusion of individuals on the autism spectrum in various Governance Areas and divisions; the inclusion of individuals with Down syndrome in branches of the Banca dei Territori Division in several major Italian cities, in customer service roles.