Intesa Sanpaolo recognised at Qorus-Infosys Finacle Banking Innovation Awards
10 November 2026
Intesa Sanpaolo’s International Banks Division has been recognized at the Qorus-Infosys Finacle Banking Innovation Awards 2026, winning in the Business Model Innovation category for its strategy to transform its business model from a product-focused banking approach to an advisory-led model built on trusted advice and long-term customer relationships.
Launched through the “Bank on the Right Advice” campaign, the initiative marks the first time that the banks of the International Banks Division have adopted a shared strategic model across the 12 markets in which they operate, with the aim of supporting both retail and corporate customers in their financial decision-making.
The 2026-2029 Business Plan outlines the evolution of the business model of the Division’s 11 banks, strengthening the role of advisory services as a distinctive element of their value proposition and a strategic driver for growth and for reinforcing the Group’s international identity.
“This award confirms the strength of the path undertaken by our International Banks across Central and Eastern Europe and Egypt. We are working closely with the Group’s other Divisions to replicate the successful advisory models developed in Italy, drawing inspiration, among other things, from the Fideuram model. Our goal is to bring the excellence of the Group’s advisory services to every country in which we operate, enabling us to serve our clients even more effectively through a strong and innovative Group product offering, supported by leading technologies such as BlackRock’s Aladdin platform”
Paola Papanicolaou, Chief of the International Banks Division at Intesa Sanpaolo
The initiative was delivered through extensive cross-border and cross-functional collaboration involving multiple functions across the Division and its local banks.
The value of Intesa Sanpaolo Group’s innovative model has received significant international recognition in recent years:
- At the Qorus-Infosys Finacle Banking Innovation Awards 2024, the Group received two awards: “Transformative Innovator” and “Social, Sustainable & Responsible Banking”
- At the Qorus Reinvention Awards 2024, Intesa Sanpaolo was named “European Innovator of the Year”
- At the Qorus-Accenture Banking Innovation Awards 2023, awards were received for digital bank isybank in the “Neobanks & Specialized Players” category and for the Ellis Virtual Assistant in the “Reimagining the Customer Experience” category.
Organized by Qorus, the independent global network bringing together more than 1,200 financial institutions across over 150 countries, the Banking Innovation Awards are among the most prestigious international recognitions dedicated to innovation in financial services.
Last updated 10 November 2026 at 15:47:20
