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The dialogue with stakeholders

The social and economic context in continuous evolution and the increasing awareness of consumers require every company to know how to cope with the new dynamic scenarios. For this reason, a structured approach to stakeholder engagement is fundamental, also in terms of reputational risk management.

People

Network personnel, Staff personnel, Junior employees, Senior employees, Managers, Top management, Trade unions.

 

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Customers

Retain and household customers, Financially vulnerable retail and household customers, SME customers, Large corporate customers, Start-ups, Consumer Associations, Public authorities and Public Administration, Third sector, Professional associations.

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Shareholders

Small investors, Foundations, Institutional investors, Shareholders' associations.

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Suppliers

Large-scale suppliers, Small-scale suppliers, Trading partners, Sub-suppliers.

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Environment

Environmental Associations, Future generations, Scientific community.
 

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Community

Associations representing our stakeholders; Regulatory authorities; National and international public institutions; Media.

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Documents
 
Consolidated Non-financial Statement 2018
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