In the 2018-2021 Intesa Sanpaolo Group Business Plan, sound and sustainable creation and distribution of value will remain a priority, through maintaining a high level of capitalisation and significantly reducing the risk profile, without any extraordinary charges for shareholders. 

The Plan confirms the role of Intesa Sanpaolo as a real economy Bank, with sustainable profitability creating value for all stakeholders, with over 300 billion euro contributed to the economy over the four-year period. The Group also aims to strengthen its leadership in Corporate Social Responsibility and become a point of reference for society in terms of social and cultural responsibility, while increasing the internal commitment to inclusion. 

Personnel expenses of around 24 billion euro (to over 90,000 households).

Investment in training of around 1 billion euro and ~46 million training hours during the 2018-2021 period, with around 11.9 million training hours in 2021, from 6.6 million hours in 2017. 

Redeployment of excess capacity (~5,000 people) into new high added value initiatives (Proactive HR In-Placement).

Hiring of at least 1,650 people to support the growth of the core business and facilitate generational change.

New long-term incentives programmes linked to main Business Plan KPIs with the participation of all employees to Intesa Sanpaolo’s capital fostering alignment with long-term value creation for all stakeholders.

Development of innovative best-in-class training programs to foster a distinctive leadership identity for today’s and tomorrow’s managers of the Group (“International Management Academy” ~7,000 managers).

International talent for around 500 people enhancing the international ‘middle management’ community through tailored training programs and career paths.

Implementation of a new international Human Resources platform aimed at maximising internal fairness and meritocracy by mapping ~2,400 managerial roles.

Continuous open listening to the Group people to support their well-being and contribution to organisational improvements, in line with Intesa Sanpaolo’s values and culture (Process and People Care).

Launch of dedicated initiatives to fully valuediversity and inclusion.