Declaration of accessibility

This website is partially compliant with the requirements set out in Appendix A of UNI CEI EN 301549 regulation due to the cases of non-compliance listed below.

The contents listed below are not accessible for the following reason:

Non-compliance with Law No. 4 of 9 January 2004

• Some non-textual contents presented to the user (for instance images) do not have a textual alternative.
• The subtitles in the video are not in the same language as the web page.
• In the pages, some components are not correctly identified.
• The links are hard to recognize as they are only distinguished by using different colors.
• The contrast grading between the color of the text and of the background is not always sufficient.
• Some texts cannot be re-sized to up to 200 per cent without using assistive technology and losing content and functionalities.
• Following the adjustment of resolution, some contents are viewed with a loss of information or functionality, and without requiring two-dimensional scrolling.
• Text spacing in some pages result in loss of content.
• Keyboard navigation is not complete and focus is not consistent.
• Once the focus is activated using the keyboard, it can no longer be removed.
• Some animations lack mechanisms to interrupt them.
• There is no mechanism to skip blocks of content that repeat across multiple Web pages.
• The headings are missing at times, or not exhaustive, and some link scopes are missing.
• Some elements do not receive focus with an order capable of preserving its sense and operability.
• In some pages, the link scope is missing.
• In some cases, the focus does not replicate the expected behavior.
• Individual graphic objects are not always univocally coded.
• In some cases, when an insertion error is automatically detected, the error is not identified and/or the error is not described using text.
• In some cases, labels or instructions are not provided when the content requires input actions by the user.
• The content implemented has markup errors and incorrect use of attributes.

Alternatives accessible using a specific tool are offered in the pre-login pages.

This declaration was drawn up on 10/07/2024.

The declaration was drawn up on the basis of an assessment carried out by a third party.

Persons who require assistive technology or special configurations when browsing content may request assistance on accessibility and report any cases of non-compliance to the e-mail address  accessibilita@pec.intesasanpaolo.com. 

The following information must be included in the text of the e-mail in addition to the report:

• Website URL
• Tools used (operating system, browser and any compensatory tools and assistive technologies used)

The reply to any questions or reports will be made within 30 days from receipt. Any reports outside the scope of accessibility cannot be handled. In that case, we suggest you reach out to the company directly using the contact information on their website.

Personal data will be processed according to the privacy policy.

In the event of an unsatisfactory or missing reply to the notification or request within thirty days, the person concerned may submit a report using the method indicated on AgID's institutional website.

Website publication date: 04/07/2022

Have usability tests been carried out? no

CMS used for the website: Sharepoint SE, SiteCore 10.3

Number of employees with disabilities in the structure: 0

Number of workstations for employees with disabilities: 0